About withdrawal
[Monthly course] Will the payments be duplicated if I withdraw and re-enroll within the same month?
If you re-enroll within the same month after canceling your membership, the payments will be duplicated.
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【Example 1】
If you change from [Carrier payment/550 yen] to [Credit card payment/550 yen]
Bills will be generated from the two payments, and you will be required to pay a total of [1,100 yen] in one month.
*The same applies to changing from credit card payment to carrier payment.
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[Example 2]
If you re-enroll (withdrawal - join) using [credit card payment] within the same month
Bills will be generated from the two payments, and you will be required to pay a total of [1,100 yen] in one month.
*This applies whether the credit cards are the same or different.
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In addition, within the same month, from [Confirm/change/suspend card information] on My Page,
If you change to a different credit card, it will not be a duplicate payment.
*When changing your payment method, please be sure to use the same Plus member ID (email address).
Other questions regarding "Withdrawal"
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Q.
Please tell me how to cancel my membership.
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Q.
[Monthly course] Even though I canceled my membership, I am still being billed for my credit card payment.
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Q.
[Monthly course] Even though I canceled my membership, I am still being billed through my carrier billing.
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Q.
It was supposed to be an automatic renewal, but I was cancelled.
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Q.
[Monthly course] What will happen to the payment if I cancel my membership?
If the above example does not resolve your issue, please contact us using the form below.