About withdrawal
[Monthly course] Even though I canceled my membership, I am still being billed through my carrier billing.
If you are able to log in, the cancellation procedure has not yet been completed.
Or, you may have obtained an ID and registered as a member using a different email address.
Please contact us below so we can investigate.
≫For inquiries, please click here
<Request>
Please refrain from making inquiries from iCloud addresses, as many people do not receive response emails from us.
Please note that if the necessary information is left blank, we will not be able to reply.
Depending on your environment, the email link above may not launch.
Other questions regarding "Withdrawal"
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Q.
Please tell me how to cancel my membership.
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Q.
[Monthly course] Will the payments be duplicated if I withdraw and re-enroll within the same month?
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Q.
[Monthly course] Even though I canceled my membership, I am still being billed for my credit card payment.
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Q.
It was supposed to be an automatic renewal, but I was cancelled.
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Q.
[Monthly course] What will happen to the payment if I cancel my membership?
If the above example does not resolve your issue, please contact us using the form below.