ZEROBASEONE

2024 ZEROBASEONE FAN-CON IN JAPAN

ZEROSE JAPAN members advance

  • electronic ticket

Reception overview

Reception period
February 9, 2024 (Friday) 12:00 to February 18, 2024 (Sunday) 23:59
Winner announcement
Friday, March 1, 2024 13:00
Application conditions
    [Applicant] Those who have joined ZEROSE JAPAN (year or month course doesn't matter)
    *This also applies to those who have already joined.
    ≫Click here to join
    [Accompanying person] Anyone can join, including non-FC members.
    * Plus member ID (free) is required when applying. If you have joined ZEROSE JAPAN, please use your registered Plus member ID.
    ≫New member registration

    *Before applying, both the applicant and accompanying person must check the registration information on [My Page].
    Before applying, please be sure to register your name, date of birth, gender, address, telephone number, and email address in your member information.

    ≫ Click here to check Plus member ID member information

Those who are registered as members of each fan club by credit card payment
    Please be sure to check that the registered card information (card number and expiration date) is correct.
    If your registered card information has not been updated (if your card information is not the latest), your membership will be unintentionally withdrawn, and you will not be eligible for the lottery because you will not be able to meet the application conditions for the fan club membership advance application you applied for. Please note that there may be

About electronic tickets

Check e-ticket details

Electronic tickets are issued using the "Electronic Ticket App".
Details will be announced after ticket issuance.

electronic ticket Ticket display date 2 weeks before the performance date *Scheduled
Seats will be displayed on the day of the performance.
Ticket display terminal

If both the applicant and accompanying person apply for two tickets, electronic tickets will be issued for each smartphone.
Distribution of tickets This advance ticket cannot be distributed.
ticket trade can be
Please check here for more information.

About admission on the day

  • To prevent resale of this performance, tickets must be received using an "electronic ticket app" and the purchaser's name and photo will be displayed on the ticket.
    • *If a companion under the age of 18 does not have a smartphone, please check the support for companions under the age of 18 who do not have a smartphone.
  • Winners must complete facial photo registration before entering the venue.
  • Face photo registration is required for each applicant and accompanying person.
  • Please note that it may take some time for the facial photo review to be completed.
    • The name registered in Plus member ID at the time of application will be displayed on the ticket.
    No one other than yourself will be allowed to enter. We will not accept changes for any reason, so please be careful not to make any mistakes or omissions when applying.
  • The name of the application cannot be changed.
    • If the name registered in the fan club changes due to various circumstances, please contact us with the details below.

    ≫Click here for inquiries

    *On the day of the performance, please bring an ID with your new name written on it.

    Click here for information on facial photo registration


    Click here for more information on face photo registration


    About identity verification documents

    Please bring one photo with your face. This applies to the following:

    *Copying of all items is not permitted. Please bring the actual item within the expiry date.

    (1) Passport
    (2) Driving license/international driving license
    (3) Official license with photo (marine, aviation, architect, etc.)
    (4) Basic resident register card
    (5) Physical disability certificate
    (6) Residence card or special permanent resident certificate
    (7) My number card (notification card is not accepted)
    (8) Welfare notebook
    (9) Photo insurance card
    (10) Student ID card with photo
    (11) Rehabilitation notebook

    • If you have any official identification other than (1) to (11) above, please contact Chikepura customer support at least 2 days before the performance.
    • If you do not have any of the above (1) to (11) or what appears to be an official ID, please bring the following documents.
    • *When using your personal number card (My Number Card) as an identification card, please present only the front side (the one with the photo). Please be careful not to present the back side (the side with your personal number printed on it).
      Please note that we do not look at the back of your personal number card (My Number Card) when verifying your identity.
    • *Individual number (My Number) notification cards (paper cards with an individual number printed on them and without a photo) cannot be used as identification documents.
    • *Please note that student ID cards for those over 19 years old will not be accepted, even if they have a photo of the person's face.
    • *If you have a student ID/insurance card that does not have a photo of your face, please see <If you do not have a photo of your face>.
    • *Please note that identity verification documents that are photocopied, handwritten, expired, or have been altered to make them unusable will not be accepted.
    If you do not have a photograph of your face

    <Please bring two official certificates>

    ■What corresponds to an official certificate
    Insurance card, resident card, family register copy, family register extract, seal registration certificate, pension notebook
    • *Please bring all official certificates in their officially issued condition.
    • Additionally, certificates of residence, certified copies of family registers, and extracts of family registers are valid within six months of issuance.

    <Please bring one official certificate and at least one document with your name printed>
    *You cannot enter with just one official ID.

    ■Items with names printed on them
    Employee ID, student ID without photo, credit card, cash card
    • *Utility bills (electricity/water, etc.) and various mail items are invalid even if your name is printed on them.

    ■Things that are not accepted as identification documents
    Copies of the above, handwritten copies, expired ones, various point cards, utility bills such as electricity, water, gas, etc., and various postal items.

    It is prohibited by law to lend or borrow your health insurance card.
    The use of fraudulent or forged identification documents are all criminal acts.

    Regarding support for accompanying persons under the age of 18 who do not have a smartphone

    Compatible with companions under the age of 18 who do not own a smartphone

    If a companion under the age of 18 does not have a smartphone, you can display two tickets together on the applicant's smartphone and enter the venue with the companion.
    However, you may be required to separately verify your identity with a valid ID upon entry.

    • *If the applicant is unable to come, a companion who does not have a smartphone will not be able to enter.
    • *If the applicant is unable to come to the venue, only two items can be listed for trade. Each item cannot be sold individually.
    • *Please be sure to bring an ID for identification on the day of the performance.
    • *If you apply for not having a smartphone, you do not need to register your accompanying person's photo. Even if you apply, the facial photos of your companions will not be displayed.
    Please check the combinations that are eligible for application and the combinations that are not eligible before applying.

    On the application screen
    Information about companions to be entered

    • (1) Plus member ID of accompanying person
    • (2)同行者のスマホの電話番号として【09000000000】を入力
    • (3) Name of accompanying person (kana)
    • When entering your companion information, please be sure to select "I do not have a smartphone" when asked about "Having a smartphone device to display electronic tickets."
    • *If you select "I have a smartphone", you cannot change the selection after winning. Even if either the applicant or the accompanying person does not have a smartphone, we cannot accommodate those who do not have a smartphone.

    About the official ticket trade/resale service “Ticket Platrade”

    Check the details of the official ticket trade/resale service “Chiketapura Trade”

    If you are suddenly unable to attend, please use ``Ticket Platrade'' where you can trade at fixed price!

    We provide an official ticket trade and resale service that allows you to exchange tickets at fixed prices. Unlike ticket resale sites, we offer "fixed price transactions" and "admission guarantee", so you can feel safe from transaction to admission!

    Ticket trade/resale is based on a lottery system!
    During the trade resale period, a lottery will be held every day at 12:00.
    • *You can win if you enter and win, not on a first-come, first-served basis.
    • *Customers cannot specify the trade/resale destination.
    Trade and resell tickets at regular price!
    Separately, the following fees will be required.
    [Listing] Trade fee
    [Successful bid] Trade fee + electronic ticket system usage fee
    Winning tickets will be issued as electronic tickets!
    Even if you have won a ticket, you can put it up for sale again within the trading period.
    Notes on trading
    Chikepla Trade is a service for domestic use in Japan, and those who do not have a domestic account cannot list items. Please note.

    Those who do not possess an bank account in Japan are not eligible to exhibit in Tixplus trade.We appreciate your understanding that the procedure will differ depending on your own situation, as the trade system is a domestic service.

    -Detailed information such as the trading period will be announced at a later date. ―

    Please be sure to check before applying

    1.About how to apply

    Log in with your "Plus member ID" and "password" when applying.

  • *You can check your Plus member ID on My Page.
  • Please be sure to receive your registration information (name in kanji, address, phone number) on My Page before proceeding with your application.

    • ≫ Click here for ZEROSE JAPAN My Page


  • If you have obtained multiple Plus member ID (EMTG IDs), please contact us below to have them merged.

  • ≫For those who have joined a fan club (including fan club services other than ZEROSE JAPAN)

  • ≫If you are not a member of a fan club or do not know which fan club you are a member of.


    • 2.About compatible devices

    • Tickets can be issued using the "Electronic Ticket App" using a smartphone with an internet connection and a phone number starting with 090/080/070.
      [Supported OS]
      iPhone device: "iOS 11.0 (iOS 13.0 or higher)" or higher *SMS function required
      Android device: "Android OS 5.0 (Android OS 7.0 or higher)" or higher *SMS function required
    • *Electronic tickets are not compatible with "Garage phones", "Rakuraku smartphones (models released before 2014 that are not compatible with Google Play)", "Garaho", "Tablet devices", and "iPod touch".
      Also, some smartphones are not supported. Please be sure to check which models are not compatible.
    • ※Electronic tickets can also be used on smartphones from overseas. You can enter your foreign phone number on the application form.
      If you are not able to receive your ticket on App after the E-tickets are issued, please contact the Tixplus customer support.
      ≫https://tixplus.jp/support/tixplus_en/

    About compatible devices

    3.About email reception settings

    Information on the start of ticketing will be sent via ``Ticket Pla''.

    If you have set up domain-specific reception, please configure your settings so that you can receive emails from "plusmember.jp". Please refer to this page and review your spam email settings.

    4.Notes regarding resale/transfer
    • Tickets purchased at this reception desk may not be resold to a third party for any reason. Providing/transferring to a third party for resale is also prohibited. Additionally, purchasing tickets for the purpose of resale is strictly prohibited.
    • Resale activities include auction listings, winning bids, online sales, ticket shops, application agencies, scalpers, and malicious third parties.
    • If it is discovered that the item is being exhibited at auction or resold at a high price, the exhibitor and applicant will be refused entry. In addition, if resale, etc. is confirmed, we may verify the identity of the person holding the relevant seat on the day of the performance. If we are unable to verify your identity, we may refuse entry.
    • Tickets sold at the reception for this performance (box office admission tickets) are designated as ``Special Performance Admission Tickets,'' and transfers for a price exceeding the sales price of the promoter without permission from the organizer are prohibited. Masu.
    • Under no circumstances will the organizer be responsible for any trouble that may occur due to the resale or transfer of tickets.
    5.Notes when applying
    • The people who can apply (applicant/accompanying person) differ for each advance. Please be sure to check the eligibility before applying.
    • For each advance ticket, applications are limited to one application per person. Up to two tickets per performance.
    • With one application, you can select your 1st to 2nd choice (optional) for each advance, and there will be no duplicate winnings for performances on the same date and time.
    • Even if you apply as a companion, the number of applications will be counted as one.
    • It is not possible to change companion information or the number of tickets for each desired performance. Please note.
    • Duplicate applications for the same advance may be invalidated.
    • Applications made by switching applicants/accompanying persons within the same advance, or applications made separately from other applicants/accompanying persons may be rejected. Please consult with your companions in advance and apply only as a representative.
    • No cancellations or changes can be made after the application has been accepted. If you wish to change your application details, please apply again using the correct information within the application period. If you apply multiple times, only the last application will be valid.
      • ■Example of being rejected

      1. If Mr. A makes duplicate applications for the same advance with the combination of "A (applicant)" and "B (applicant) + A (accompanying person)", both applications will be invalidated. there is.
      2. If Mr. B applies for the same advance twice as a combination of "A (applicant) + B (accompanying person)" and "B (applicant) + C (accompanying person)", all applications will be rejected. It may become invalid.

      Inquiries regarding reception
    • ``Ticket Pia'' is the counter. Please read this page carefully and contact us using the form below.
      Pia: Business hours 10:00-18:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)
      *Please be sure to write "ZEROBASEONE Fan Concert Member Advance Inquiry" in the subject line of the email, and "Question," "name," and "phone number" in the body of the email.
      *We cannot answer inquiries regarding application results/lottery methods.
      "Ticket Pia" inquiry
    • Even if you win or apply for multiple tickets, we will not allow anyone other than you to enter. In addition, information cannot be changed, tickets cannot be canceled, refunded, or refunded in any way.
    • The names of the applicant and accompanying persons will be displayed on the ticket. When applying, please be sure to use the visitor's name.
    • We do not accept name changes after application. The name displayed on the ticket is registered information linked to Plus member ID at the time of application. Transfers between family members or friends are strictly prohibited. We will not accept changes for any reason, so please be careful not to make any mistakes or omissions when applying.
    • If illegal sales are discovered, you will be refused entry. In that case, we will not be able to refund tickets or cover transportation expenses.
    • All advance tickets will be drawn by lottery. It is not a first-come, first-served basis, so please check the notes regarding the performance during the application period and make sure to apply correctly. After the reception ends, a strict lottery will be held from among all applicants to determine the winners.
    • If your device is Android, you may not be able to apply depending on your browser. In that case, please change your browser to Google Chrome and try again.
    • Immediately after the reception starts and near the end of the reception, it may be difficult to connect due to the concentration of access. Please complete the application process with plenty of time in advance.
    • We cannot respond to any inquiries/requests regarding seats.
    • Please note that we may provide your personal information in response to requests from national institutions, local governments, etc. The information you provide will not be used for any purpose other than the purpose stated above.
    • If you are unable to participate due to unavoidable reasons, please use official trading.
    • In the future, the content of the information may change in accordance with the guidelines and guidelines provided by the government and local governments.
    • In the case of bad weather, the performance may be canceled or the content may be changed. If a performance is held, we will not be able to provide a refund even if you are unable to attend due to natural disasters, etc. Please note.
    • Please note that we cannot provide refunds even if there are changes to the performance content or performers. Transportation and accommodation costs to the venue will be borne by each individual.
    • A special area will be provided for those arriving in wheelchairs. If you are interested, please purchase a ticket with all seats reserved and contact the local contact information at least 5 days before the performance. Please note that there is a limited number of wheelchair seats.

    Regarding other notes regarding performances,
    Before applying, be sure to Special site Please confirm.


    The application period has ended.

    Application confirmation

    Confirmation of application status

    Enter the information on the Ticket Pia application screen.
    Information about companions

    • (1) Plus member ID
    • (2) [Smartphone phone number] of the accompanying person who will display the ticket
    • (3) Name of accompanying person (kana)

      • If you enter the wrong Plus member ID or specify the applicant's Plus member ID as a companion, you may be disqualified. Please check carefully before proceeding with your application.