• The people who can apply (applicant/accompanying person) differ for each advance. Please be sure to check the eligibility before applying. If either the ticket applicant or accompanying person does not meet the application requirements, there is a possibility that the application will be rejected.
• Applications are limited to one application per person. Up to two tickets per performance. *If you apply for 2 tickets, you must specify a companion.
• If you apply for two or more electronic tickets, electronic tickets will be issued to each terminal for the applicant and accompanying person.
• Please make sure that your companions also have smartphones that are compatible with the recommended environment for the electronic ticket app.
• With one application, you can select your first choice to second choice (optional) for each advance, and there will be no duplicate wins for performances on the same date and time.
• Even if you apply as a companion, the number of applications will be counted as one.
• It is not possible to change companion information or the number of tickets for each desired performance. Please note.
• Duplicate applications within the same advance may be invalidated.
• Applications made by switching applicants/accompanying persons within the same advance, or applications made separately from other applicants/accompanying persons may be rejected. Please consult with your companions in advance and apply only as a representative.
• If you wish to set up a companion, please be sure to obtain their permission before applying.
• Even if you win/purchase multiple tickets, entry will be prohibited to anyone other than you (the name displayed on the ticket). In addition, information cannot be changed, tickets cannot be canceled, refunded, or refunded in any way.
• The name of the applicant/accompanying person (the name registered in Plus member ID at the time of application) will be displayed on the ticket. When applying, please be sure to use the visitor's name.
• We will not accept name changes after application. The name displayed on the ticket is registered information linked to Plus member ID at the time of application.
• If illegal sales are discovered, you will be refused entry. In that case, we will not be able to refund tickets or cover transportation expenses.

• If you are an overseas member, please apply from the "[Overseas Members]" button that appears after tapping "Click here to apply" at the end of the reception page.
• Electronic tickets can also be used on smartphones overseas. The phone number you enter on the application screen can be an overseas phone number. *If you are unable to receive your electronic ticket even after the ticket receipt start date, please contact Ticketpla Customer Support from the link below.
  Customer support (English): https://tixplus.jp/support/tixplus_en/
• If you live overseas and do not have a Japanese mobile number, you can use your overseas smartphone, but SMS functionality is required.
• Chikepla Trade is a service for domestic use in Japan, and those who do not have a domestic account cannot list items. Please note.

• Tickets for this performance will be issued electronically using the "electronic ticket app."
• Electronic tickets are scheduled to be received two weeks before each performance date. (Seats will be displayed on the day of the performance.) Please check the reception page as each advance ticket is different.
• If the accompanying person does not have a smartphone, the accompanying person's tickets will be displayed on the applicant's device only for those who applied at the time of application.
• Advance tickets cannot be distributed.
• If you are unable to participate due to unavoidable reasons, please use official trading.

• Those who are selected, including the applicant/accompanying person, must be sure to register their face photo on Ticketla by the deadline. If your face photo is not registered, you will be refused entry.
  *If you have already registered, there is no need to re-register. You can check your registration status on My Page.
• The purchaser's name and photo will be displayed on the ticket, and all visitors will be required to confirm their identity by presenting their electronic ticket upon entering the venue. If we cannot verify your identity, we will refuse entry regardless of the reason.
• If you do not have your face photo registered, you will be refused entry. In addition, even if your face photo has been registered, if it is difficult to verify your identity, we may ask you to show your ID.
• When visiting the venue, purchasers must bring a valid ID* that can confirm the name written on the ticket.
• The name registered in Plus member ID at the time of application will be displayed on the ticket. Only the person registered with Plus member ID at the time of application will be allowed to enter. No changes will be accepted for any reason. When applying, please be careful not to make any mistakes or omissions.
• You cannot change the name of your application. If the name registered on Official Fanclub changes due to various circumstances, please contact Fanclub with the details. *On the day of the performance, please bring an ID with your new name written on it.

• All advance tickets will be drawn by lottery. It is not a first-come, first-served basis, so please check the notes regarding the performance during the application period and make sure to apply. After the reception is closed, a strict lottery will be held from among all the applicants who have applied to determine the winners.
• Immediately after the reception starts and near the end of the reception, it may be difficult to connect due to the concentration of access. Please complete the application process with plenty of time in advance.
• We cannot respond to any inquiries/requests regarding seats.
• When purchasing tickets or visiting the venue, you may be asked to provide your emergency contact information.
• Please note that we may provide your personal information in response to requests from national institutions, local governments, etc. The information you provide will not be used for any purpose other than the purpose stated above.
• Regarding performances, no cancellations, changes, or refunds are allowed after ticket purchase, regardless of the reason. As an exception, if a performance is cancelled, we may provide you with a refund.
• A special area will be provided for those arriving in wheelchairs. If you are interested, please purchase a ticket with all seats reserved and contact us at least 5 days before the performance. Please note that there is a limited number of wheelchair seats.

• Tickets purchased at this reception desk may not be resold to a third party for any reason. Providing/transferring to a third party for resale is also prohibited. Additionally, purchasing tickets for the purpose of resale is strictly prohibited.
• Resale activities include auction listings, winning bids, online sales, ticket shops, purchasing agents, scalpers, and malicious third parties.
• If we discover that the item is being exhibited at auction or resold at a high price, we will refuse entry to the seller and purchaser. In addition, if resale, etc. is confirmed, we may verify the identity of the person holding the relevant seat on the day of the performance. If we are unable to verify your identity, we may refuse entry.
• Tickets sold at the reception for this performance (box office admission tickets) are designated as ``Special Performance Admission Tickets,'' and transfers for a price exceeding the sales price of the promoter without permission from the organizer are prohibited. Masu.
• Under no circumstances will the organizer be responsible for any trouble that may occur due to the resale or transfer of tickets.

• This performance will be held while following the guidelines set by the government and local governments. Please follow the entrance/exit flow and viewing rules set by the organizer.
• Performance dates, opening/starting times, performers, etc. are subject to change at short notice.
• In the case of bad weather, the performance may be canceled or the content may be changed. If a performance is held, we will not be able to provide a refund even if you are unable to attend due to natural disasters, etc. Please note.
• Please note that we cannot provide refunds even if there are changes to the performance content or performers. Transportation and accommodation costs to the venue will be borne by each individual.
• In the future, the content of the information may change in accordance with the guidelines and guidelines provided by the government and local governments.
• All visitors are requested to carefully read the precautions listed on this page and cooperate in complying with the precautions. Also, please be sure to follow the precautions specified on each artist's official website and official fan club.
• Those who violate or fail to comply with the precautions set by the organizer may be refused entry or asked to leave. If you are a fan club member, please note that you may be asked to withdraw from the fan club, and in that case, you will not be able to receive a refund of your membership fee or annual membership fee.
• Waiting for performers to enter or exit is prohibited. Disturbing or dangerous behavior may lead to cancellation of the performance. We appreciate your cooperation in guiding the staff at the venue.
• At the time of admission, the ID of visitors (applicants and accompanying persons) may be checked. If we cannot verify your identity, we will refuse entry regardless of the reason. Please be sure to bring a valid ID.
• If you have lost or forgotten your ticket, you will not be able to enter the venue for any reason. Also, please note that it cannot be reissued.
• There are no cloakrooms where you can leave your luggage at the venue. Please manage your luggage and valuables at your own risk. The organizer is not responsible for any damage such as theft or loss.
• Support goods during the performance (OFFICIAL LIGHT STICK, fans, etc.) must not be of such height or size that they may interfere with the performance or the viewing of other customers, and must not be used in a manner that causes a nuisance.
• Detailed information on how to enter on the day of the performance, as well as precautions and the latest information on infectious disease prevention, will be posted on this special website and official SNS from time to time, so please be sure to read them before visiting.

• Bringing photography/recording equipment into the venue (cameras, binoculars with shooting function, recorders, video recording equipment, etc.), taking pictures with cameras/mobile phones, video recording, audio recording, live/streaming ( Acts such as live broadcasting (audio/video) are completely prohibited in order to protect the artist's rights.
• Due to frequent incidents of voyeurism and eavesdropping using smartphones and binoculars, if a smartphone or binoculars are used during the performance, a staff member may ask you to check if your smartphone is stuck out of your bag or pocket or if you are using a smartphone or binoculars. Yes. Please set your smartphone to silent mode and store it securely in your bag.
• Please note that if we find anyone being photographed or recorded, their equipment will be immediately confiscated and you will be asked to leave the venue. The organizer and artists are not responsible for any accidents, thefts, etc. that occur due to failure to follow staff instructions.
• Please note that in this case, there will be no refunds for ticket prices, etc.
• Any behavior that disrupts the work of venue staff may be recorded or photographed in order to maintain order at the venue. Please note.
• On the day of the performance, a video and photo camera will be installed. Please note that your appearance may be reflected in the image.

• We do not accept gifts, celebratory flowers, stand flowers, fan letters, etc. for performers. Please note that we will refuse your order if it arrives at the venue.

• It is prohibited to bring in support goods such as boards other than official ZEROBASEONE goods.
• However, the following items may be brought into the venue even if they are not official goods.

[What you can bring]
Slogan *Within official fan size: approx. H295 x H420 (mm)
[Items that cannot be used or brought in]
■Penlights with extremely high brightness, connected penlights, self-made penlights, modified ones, etc.
■Laser pointers, highly bright types that are extremely dazzling, and items that are too bright and strong
■Chemical light, psyllium (the type that emits light when bent)
■ Use of materials other than ZEROBASEONE 's support advertisements (characters, photos published from official sites/fan clubs, photos used in magazines, etc., photos taken secretly at performances or other locations where photography is not permitted, etc.) Slogans, fans larger than the official size, boards/sketchbooks, other unofficial goods (regardless of size), etc.

• When using cheering goods, please refrain from holding them above your chest height.
• It is prohibited to use fans, slogans, etc. that protrude from your seat. *Please note that seat sizes may vary depending on the venue.
• If the staff determines that it will interfere with the performance or cause a nuisance to other customers, we may refuse your use.
• Decorations on official goods are allowed as long as they fit within the size of each product.
• Even if we receive a request for permission to execute a project by a customer volunteer, we cannot mediate/cooperate/support.
• It is prohibited to sell or distribute unofficial goods using ZEROBASEONE 's likeness or name within the venue premises, nearby facilities, or public places. Furthermore, we do not permit any such behavior.
• In the unlikely event that unauthorized sales/distribution is discovered, we will confiscate the product and verify the identity of the person. If the person is found to be a fan club member, they will be expelled and refused entry to the performance and venue grounds. In more serious cases, we may be forced to take legal action against the voyeur/eavesdropper by photographing or videotaping/recording the person without prior notice in order to prevent recurrence, as this is considered an illegal act. Please refrain from such actions.
  Furthermore, unless the number of people purchasing such unofficial goods decreases, it will be difficult to reduce the unauthorized sale and distribution of unofficial goods. We ask for your understanding that this is an act that infringes on the artist's rights.

• All ticket sales for this performance will be handled electronically to reduce the chance of contact with paper tickets and to ensure that all attendees' information is registered. When entering the venue, please use your smartphone, etc. by yourself.
• Tickets for this performance are sold after confirming the names and contact information of the applicant and accompanying person at the time of ticket purchase.
• As of May 8, 2020, the government's "Basic Policy for Countermeasures against New Coronavirus Infectious Diseases" has been abolished. Therefore, infection control measures for performances after the guideline has been abolished will depend on the physical condition of the audience and their living environment. Please use your own judgment when implementing this.
• Please refer to the "Infection Control Information" published by the government as a reference for voluntary infection control measures. (https://corona.go.jp/events/)
• Wearing a mask is left to individual discretion. What performers and staff wear will also be determined by the individual. During the performance, please be considerate of the people around you, including cough etiquette.
• You may enjoy cheering, cheering, singing, talking, and shouting during the performance without wearing a mask.
• However, please refrain from speaking at a volume or frequency that may cause discomfort to those around you, and please be careful not to interfere with the viewing experience.
• During the performance, please either stand or sit in your seat. It is prohibited to leave your seat, run to the front, lean forward, or otherwise get close to other customers in front, rear, left, or right.
• Crowding of any kind and trading of goods, etc. are prohibited inside and outside the venue.
• If you feel unwell after entering the venue, please notify the nearest staff member immediately.
• Please note that our staff will contact any visitors who appear to be feeling unwell. We also ask for your understanding that we may refuse entry depending on the situation.
• Unnecessary movement/swapping of seats during the performance is prohibited, and please refrain from contacting other attendees or lending or borrowing items.
• During the performance, eating and drinking for any purpose other than hydration is prohibited. No alcoholic beverages may be brought in/Drinking alcohol is prohibited.
• Information regarding store operations will be provided at each venue.

• To prevent resale of this performance, tickets must be received using an "electronic ticket app" and the purchaser's name and photo will be displayed on the ticket.
• If you are unable to display your ticket because you do not have a smartphone or your registration is incomplete, you will be refused entry regardless of the reason.
  *Excludes accompanying persons under the age of 18 who did not have a smartphone at the time of application.
• Even if you are unable to enter, we will not be able to provide refunds.
• Identity verification may be conducted on the day of the performance. Identity verification may be performed by both the applicant and the accompanying person. If we cannot confirm your identity or if fraudulent/resale activity is discovered, you will be refused entry.
• On the day of the performance, to improve safety within the venue, bags will be inspected upon entry. Please note.
• It is prohibited to bring electronic devices (cameras, binoculars with shooting function, recorders, video recording devices, etc.) and dangerous items into the venue. We will not be able to store your luggage inside the venue, so please leave your suitcases and other luggage in a nearby coin locker in advance, and make sure your luggage is compact before coming to the venue.
• If you find prohibited items, please follow the staff's instructions. You will be allowed to enter the venue once we have confirmed that there are no prohibited items.
• There will be no temperature checks upon entry. Please take care of your own health.
• After leaving the venue, please move quickly and do not stay around the venue.

Those who fall under the following may be refused entry.

• Those who are unable to comply with precautions and requests, or those who are judged to be a hindrance to ensuring safety. Additionally, if such behavior is discovered during the performance, you will be asked to leave the venue midway through the performance.
• Those who are under the influence of alcohol. If the staff determines that you are under the influence of alcohol, you will be refused entry. Please refrain from drinking alcohol before coming to the venue, as alcohol consumption may cause your body temperature to rise. Also, bringing in alcohol is prohibited.

• Regarding venue sales and EC sales of concert goods, we will inform you as soon as the details are decided.
• When selling concert goods, etc. at the venue, we will separately inform you of precautions regarding the sales area.

• Copying of everything is not allowed. Please bring the actual item within the expiry date.

■Please bring one item with a photograph of your face.
This applies to the following:
1.Passport
2. Driving license/international driving license
3. Official license with photo (marine, aviation, architect, etc.)
4.Basic resident register card
5.Physical disability certificate
6.Residence card or special permanent resident certificate
7. My Number Card (notification card is not accepted)
8.Welfare notebook
9.Photo insurance card
10.Student ID card with photo
11.Rehabilitation notebook

• If you have any official identification other than those listed in (1) to (11) above, please contact Chikepura customer support at least 2 days before the performance.
• If you do not have any of the above items (1) to (11) or what appears to be an official identification card, please bring the documents <If you do not have one with a photo>.
• When using your personal number card (My Number Card) as an identification card, please present only the front side (the one with the photo). Please be careful not to present the back side (the side with your personal number printed on it). Please note that we do not look at the back of your personal number card (My Number Card) when verifying your identity.
• Individual number (My Number) notification cards (paper cards with an individual number printed on them without a photo) cannot be used as identification.
• Please note that student ID cards for those over 19 years old will not be accepted, even if they have a photo of the person's face.
• If you have a student ID/insurance card that does not have a photo on it, please see <If you do not have one with a photo>.
• Please note that we will not accept identity verification documents that are photocopied, handwritten, expired, or otherwise altered to make them unusable.

■If you do not have one with a photo of your face
<Please bring two official IDs> *You cannot enter with only one official ID.
Official documents: insurance card, resident card, family register copy, family register extract, seal registration certificate, pension notebook
*Please bring all official certificates in their officially issued condition. Additionally, certificates of residence, certified copies of family registers, and extracts of family registers are valid within six months of issuance.
<Please bring one official certificate and at least one document with your name printed> *You cannot enter with just one official certificate.
Objects with your name printed on them: employee ID cards, student ID cards without photos, credit cards, cash cards
*Utility bills (electricity/water, etc.) and various mail items are invalid even if your name is printed on them.

■Things that are not accepted as identification documents
Copies of the above, handwritten copies, expired ones, various point cards, utility bills such as electricity, water, gas, etc., and various postal items.
It is prohibited by law to lend or borrow your health insurance card. The use of fraudulent or forged identification documents are all criminal acts.