About changing registration information
What should I do if my last name has changed?
Registered name (surname) information cannot be changed from My Page.
Please contact us below to confirm your identity and make any changes.
Please contact us below to confirm your identity and make any changes.
==========
<Mandatory items>
・Registration full name (Kanji/Kana)
・Last name after change (Kanji/Kana)
・Date of birth (8 digits in Western calendar)
·prefectures
・Registered phone number
・Registered email address
・Plus member ID
==========
<Request>
Please refrain from making inquiries from iCloud addresses, as many people do not receive response emails from us.
Please note that if the necessary information is left blank, we will not be able to reply.
Depending on your environment, the email link above may not launch.
Please note that we cannot accept a name change that would make you a different person.
Please note that no changes can be made, even for family members.
Other questions regarding "Change of registered information"
If the above example does not resolve your issue, please contact us using the form below.