About changing registration information
I registered my date of birth and gender incorrectly.
Date of birth and gender information cannot be changed from My Page.
After confirming your identity, we will accept changes, so please contact us from the following.
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<Mandatory items>
・Full name (Kanji)
・Full name (kana)
・Your nickname
・Date of birth (8 digits in Western calendar)
·sex
·prefectures
・Registered email address
・Plus member ID
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<Request>
Please fill in all necessary information without omission.
Please refrain from making inquiries from iCloud addresses, as many people do not receive response emails from us.
Depending on your environment, the email link above may not launch.
Please contact us using this [Contact Form].
Please note that depending on the details, such as major changes, we may request a photo of your ID.
Please note.
Other questions regarding "Change of registered information"
If the above example does not resolve your issue, please contact us using the form below.