Thank you for always using ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN".

To everyone who renewed their membership between April 1st, 2025 and April 30th, 2025, we will begin shipping renewal benefits from Tuesday, May 13th, 2025.

◆Members eligible for shipping

Those who renewed between April 1, 2025 and April 30, 2025

*This applies to those who have completed payment. If payment is made over the course of a month, the item will be eligible for the next shipping period.

*Shipments to those who will renew in May 2025 are scheduled to begin from late June 2025.

◆Shipping address

Your registered address as of May 1, 2025 (Thursday)

◆Notes

*This offer does not apply to those on monthly subscriptions.

・If you are an overseas member and have registered with [No shipments] and there is an error in your country registration (overseas⇔domestic), your item will not be eligible for shipment.

・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.

・We have received many inquiries regarding incomplete addresses. After logging in, please be sure to check your registered address from "Confirm/Change Member Information" on your My Page.

*If you live in an apartment building, please make sure to include the apartment name and room number.

*If the surname on the nameplate and registered surname are different, please add "●●-sama/sama" to the end of your registered address on your My Page.

<Inquiry period>

From 12:00 on Monday, May 19, 2025 to 23:59 on Sunday, June 1, 2025

◆ Click here for undelivered applications 

◆For inquiries about defects, click here

*Outstanding applications can only be accessed during the inquiry period.

*Please note that no confirmation email will be sent after your application has been processed.