We will contact you by email after confirming the defect.

Please take a photo using your smartphone camera and attach it to an email and send it to us.

*Please note that reshipment will be handled via cash on delivery.

＜Target＞

・Membership/renewal benefits

*Please note that the outer bag is not a bonus and cannot be exchanged.

<About the attached photo>

There is no problem with attaching multiple photos.

*Please adjust the size so that it is 1MB (megabyte) or less.