Information regarding shipping of ZEROSE JAPAN new membership benefits

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Thank you for always using ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN".


2024年9月1日(日)~2024年9月30日(月)までに「ZEROSE JAPAN」に新規入会された皆様へ、2024年11月15日(金)より順次、入会特典を発送いたします。


◆Members eligible for shipping

2024年9月1日(日)~2024年9月30日(月)の間に「ZEROSE JAPAN」にご入会の方


◆Shipping address

2024年10月4日(金)時点でご登録いただいているご住所


◆About shipping

・Delivery will be via Yu-Packet.

-Delivery may take up to a week depending on traffic conditions and your area of residence.


◆Notes

*This offer does not apply to those on monthly subscriptions.

・If you are an overseas member and have registered with [No shipments] and there is an error in your country registration (overseas⇔domestic), your item will not be eligible for shipment.

・If reshipment is necessary due to an incorrect address, please note that you will be charged the reshipment fee.

・We have received many inquiries regarding incomplete addresses. After logging in, please be sure to check your registered address from "Confirm/Change Member Information" on your My Page.

*If you live in an apartment building, please make sure to include the apartment name and room number.

*If the surname on the nameplate and registered surname are different, please add "●●-sama/sama" to the end of your registered address on your My Page.


<Inquiry period>

2024年11月23日(土)12:00~ 2024年11月26日(火)23:59まで


Click here for undelivered applications 

◆For inquiries about defects, click here 

*Outstanding applications can only be accessed during the inquiry period.

*Please note that no confirmation email will be sent after your application has been processed.

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