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MOVIE

SCHEDULE

DATE OPEN / START AREA

VENUE

INFO

​Wednesday, October 29th

 16:00 / 18:00 Saitama

Saitama Super Arena (stadium mode)
Saitama Super Arena (Stadium)

DISK GARAGE

October 30 (Thursday)

 16:00 / 18:00

TICKET

ZEROSE JAPAN members advance

  • Reception period

    August 1, 2025 (Friday) 12:00 to August 11, 2025 (Monday/Holiday) 23:59

    Winner announcement

    Thursday, August 21, 2025 13:00

    Deposit period

    August 21, 2025 (Thursday) 13:00 - August 26, 2025 (Tuesday) 23:59

    Eligible applicants

    [Applicant]
    Anyone who joins ZEROSE JAPAN (regardless of year or month course)
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 2 tickets per performance
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
  • *You must be a member of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" until the day of the performance. Please note that if you cancel your membership, you will not be able to issue tickets or enter the venue.
  • *Those who are planning to join the ZB1 OFFICIAL FANCLUB monthly course can also apply.
  • *If you wish to receive an upgrade seat, your companion must also join ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" during the upgrade seat lottery application period, which will be announced at a later date.
    Please note that it is not possible to upgrade only the ticket applicant or only some of the tickets.
  • *Registration as a Pia member (free of charge) is required.
Click here to confirm your application

ZEROSE JAPAN Member Second Advance

  • Reception period

    August 21, 2025 (Thursday) 13:00 - August 27, 2025 (Wednesday) 23:59

    Winner announcement

    Friday, September 5, 2025 13:00

    Deposit period

    September 5, 2025 (Friday) 13:00 - September 8, 2025 (Monday) 23:59

    Eligible applicants

    [Applicant]
    Anyone who joins ZEROSE JAPAN (regardless of year or month course)
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 2 tickets per performance
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
  • *You must be a member of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" until the day of the performance. Please note that if you cancel your membership, you will not be able to issue tickets or enter the venue.
  • *Those who are planning to join the ZB1 OFFICIAL FANCLUB monthly course can also apply.
  • *If you wish to receive an upgrade seat, your companion must also join ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" during the upgrade seat lottery application period, which will be announced at a later date.
    Please note that it is not possible to upgrade only the ticket applicant or only some of the tickets.
  • *Registration as a Pia member (free of charge) is required.
Click here to confirm your application

Upgrade seat lottery application

  • Reception period

    September 16, 2025 (Tuesday) 13:00 - September 23, 2025 (Tuesday/Holiday) 23:59

    Winner announcement

    Wednesday, October 1, 2025 13:00

    Deposit period

    October 1, 2025 (Wednesday) 13:00 - October 4, 2025 (Saturday) 23:59

    Eligible applicants

    [Applicant]
    Those who have won and paid for reserved seats in ZEROSE JAPAN member advance sale or second advance sale.
    [Accompanying person]
    Anyone who joins ZEROSE JAPAN (regardless of year or month course)

    Purchase quantity limit

    • Up to 2 tickets per performance
Sound check event information
(Added on October 27th)

  • *Upgrade seats will be available through a lottery for those who have been selected and paid for reserved seats in ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" member advance and second advance sales.
  • * Upgraded seats are seats that allow you to participate in the main show as well as the sound check event before the show. You will be able to watch the show from the sound check event to the main show from the same seat in the dedicated arena area.
  • *You will not be able to leave the venue from the time you enter the sound check event until the end of the performance. If you leave, you will not be able to re-enter. We ask for your understanding.
  • *The sound check event is scheduled to take place approximately one hour before the doors open. Details regarding the event time and admission will be announced at a later date.
  • *If you are selected for an upgraded seat, you will be required to pay the difference in fare from the reserved seat.
  • *Applications for the upgrade lottery are only valid for the same performance and number of tickets for which you have been selected and paid for. Cancellations or changes cannot be made after the application process has ended.
  • *The applicant's information must be the same as that used when you were selected and paid for the reserved seat. Please note that if you change or register different information, your application will be invalid.
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
  • *When applying for this reception, both the applicant and accompanying person must be members of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN".
  • *Accompanying persons can also apply if they are members of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" at the time of application.
  • *Even if the applicant meets the conditions, if the accompanying person does not, the application will be invalid.
  • *We cannot answer any inquiries regarding seats, such as the location of upgraded seats.
  • *If you are selected for an upgrade seat, please make sure to register your face photo on Ticket Plaza by the deadline, including the applicant and accompanying person. If you do not register your face photo, you will be denied entry.
  • *If you have already registered, there is no need to re-register. You can check your registration status on My Page.
  • *You must be a member of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" until the day of the performance. Please note that if you cancel your membership, you will not be able to issue tickets or enter the venue.
  • *The identity of all attendees will be verified by presenting an electronic ticket displaying the purchaser's name and photo, an ID designated by the organizer, and their ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" My Page. Please note that those who are unable to verify their identity will be denied entry.
  • *Registration as a Pia member (free of charge) is required.
Click here to confirm your application

Ticket agency advance sale
[Early pre-reserve]

  • Reception period

    September 5, 2025 (Friday) 13:00 - September 10, 2025 (Wednesday) 23:59

    Winner announcement

    Thursday, September 18, 2025 13:00

    Deposit period

    September 18, 2025 (Thursday) 13:00 ~

    Eligible applicants

    [Applicant]
    Pia members who have applied for a new Pia NICOS card
    * "Pia Premium Members" who already have a Pia NICOS Card or Pia JCB Card
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 4 tickets per performance
  • *For more information about Ticket Pia membership, please click here.
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
Click here to confirm your application

Ticket agency advance sale
[Ticket Pia Pre-sale]

  • Reception period

    September 11, 2025 (Thursday) 12:00 to September 21, 2025 (Sunday) 23:59

    Winner announcement

    Saturday, September 27, 2025 13:00

    Deposit period

    September 27, 2025 (Sat) 13:00 - September 30, 2025 (Tue) 23:59

    Eligible applicants

    [Applicant]
    Anyone can apply, including members and non-members.
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 4 tickets per performance
  • *For more information about Ticket Pia membership, please click here.
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
Click here to confirm your application

ZEROSE JAPAN Annotated Reserved Seat Member Pre-sale

  • Reception period

    September 26, 2025 (Friday) 18:00 - October 2, 2025 (Thursday) 23:59

    Winner announcement

    Wednesday, October 8, 2025 13:00

    Deposit period

    October 8, 2025 (Wednesday) 13:00 - October 13, 2025 (Monday/Holiday) 23:59

    Eligible applicants

    [Applicant]
    Anyone who joins ZEROSE JAPAN (regardless of year or month course)
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 2 tickets per performance
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
  • *You must be a member of ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" until the day of the performance. Please note that if you cancel your membership, you will not be able to issue tickets or enter the venue.
  • *Those who will join ZEROBASEONE JAPAN OFFICIAL FANCLUB" ZEROSE JAPAN" in the future can also apply.
  • *Registration as a Pia member (free of charge) is required.
Click here to confirm your application

General sale

  • Reception period

    October 18, 2025 (Sat) 10:00 ~
    *Sales will be on a first-come, first-served basis and will end once the planned number of tickets is reached.

    Eligible applicants

    [Applicant]
    Anyone can apply, including members and non-members.
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 2 tickets per performance
  • *Please check the reception page for applicable seat types.
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
Sign up here

Equipment open seat sales

  • Reception period

    October 29, 2025 (Wednesday) 10:00 ~
    *Sales will be on a first-come, first-served basis and will end once the planned number of tickets is reached.

    Eligible applicants

    [Applicant]
    Anyone can apply, including members and non-members.
    [Accompanying person]
    Anyone can apply, including members and non-members.

    Purchase quantity limit

    • Up to 2 tickets per performance
  • *The applicable seat type is annotated reserved seat.
  • *Tickets will be issued via the "Ticket Plaza e-Ticket" app. A "Ticket Plaza e-Ticket" is required to issue an e-ticket.
Sign up here

LIVE・DELAY VIEWING

LIVE VIEWING

[LIVE VIEWING] FC advance ticket (lottery)

  • subject

    Anyone who joins ZEROSE JAPAN (regardless of year or month course)

    Reception period

    October 3, 2025 (Friday) 12:00 to October 6, 2025 (Monday) 23:59

  • * Applications are limited to four tickets per person.
  • *Those who are planning to join the ZB1 OFFICIAL FANCLUB monthly course can also apply.
  • *The application period is the same as for pre-requests, but priority will be given to those who apply for the FC advance sale. However, please note that we cannot guarantee that you will be selected.
  • *Results announced: Thursday, October 23rd, around 1:00 PM.
Apply here

[LIVE VIEWING] Pre-request (lottery)

  • Reception period

    October 3, 2025 (Friday) 12:00 to October 6, 2025 (Monday) 23:59

  • * Applications are limited to four tickets per person.
  • *Results announced: Thursday, October 23rd, around 1:00 PM.
Apply here

[LIVE VIEWING] General release

  • Reception period

    October 23, 2025 (Thursday) 20:00 - October 29, 2025 (Wednesday) 12:00

  • * Applications are limited to four tickets per person.
  • *General sales will be on a first-come, first-served basis, and sales will close once the planned number of tickets has been reached.
Apply here

DELAY VIEWING

[DELAY VIEWING] FC advance ticket (lottery)

  • subject

    Anyone who joins ZEROSE JAPAN (regardless of year or month course)

    Reception period

    October 7, 2025 (Tuesday) 12:00 - October 13, 2025 (Monday/Holiday) 23:59

  • * Applications are limited to four tickets per person.
  • *Those who are planning to join the ZB1 OFFICIAL FANCLUB monthly course can also apply.
  • *The application period is the same as for pre-requests, but priority will be given to those who apply for the FC advance sale. However, please note that we cannot guarantee that you will be selected.
  • *Results announced: Thursday, October 30th, around 1:00 PM.
Apply here

[DELAY VIEWING] Pre-request (lottery)

  • Reception period

    October 7, 2025 (Tuesday) 12:00 - October 13, 2025 (Monday/Holiday) 23:59

  • * Applications are limited to four tickets per person.
  • *Results announced: Thursday, October 30th, around 1:00 PM.
Apply here

[DELAY VIEWING] General release

  • Reception period

    October 31, 2025 (Fri) 20:00 - November 7, 2025 (Fri) 12:00

  • * Applications are limited to four tickets per person.
  • *General sales will be on a first-come, first-served basis, and sales will close once the planned number of tickets has been reached.
Apply here
Notes
  • *The performers for this performance may be subject to sudden changes. Ticket prices will not be refunded or cancelled due to changes in performers.
  • *The content of the announcement may be changed without notice depending on the situation.
    Ticket Information
  • *After the advance (lottery) application period ends, changes or cancellations cannot be made, even if the lottery results have not yet been confirmed.
  • *Once tickets have been purchased, they cannot be changed, cancelled or refunded for personal reasons, regardless of whether the tickets have been issued or not, except in the event of a screening cancellation or other notice.
  • *Minors must obtain their guardian's permission before purchasing tickets and attending the event.
  • *The purchase, transfer, or resale of tickets for profit is strictly prohibited under any circumstances. Resale tickets will be invalid and you may be denied entry.
  • *Tickets will not be reissued under any circumstances (lost, stolen, damaged, forgotten, etc.). In addition, tickets may be invalid if the stub is detached before entering the venue. Please take care when managing and storing your tickets.
    • About the screening
  • *As with regular performances, this screening is intended to be enjoyed by the audience. In some cases, applause may occur, so please understand this before purchasing tickets.
  • *As this is a live streaming event, there may be some video and audio disruptions.
  • *Recording, filming, or taking pictures of the screen with any device, including cameras and mobile phones, is prohibited. Furthermore, unauthorized reproduction or sharing of such content online may result in legal liability. If such behavior is observed in a cinema, you will be asked to delete the recorded content and leave the cinema. In such cases, no refunds will be given for ticket fees or other charges.
  • *In the event of an earthquake or a disaster alert, the screening may be interrupted to ensure safety.
    • About the movie theater
  • *The screening times displayed at each cinema may vary. Also, if the performance runs significantly beyond the scheduled end time, the screening may end midway.
  • *Please note that filming may take place at the cinema for recording or interview purposes. Filmed footage and photos may be used by the media.
    • Seating
  • *Depending on the seating arrangement in the cinema, customers may be seated far apart.
    • Wheelchairs
  • * Wheelchair users will be seated in a wheelchair space. Wheelchair spaces are limited, so please contact the cinema where you plan to watch the film after purchasing your ticket.
    • Movie theater etiquette
  • *When using cheering goods (glow sticks, towels, etc.), please be considerate not to cause inconvenience to other customers.
    (The use of items that may interfere with other customers' viewing is prohibited.)
  • *Please refrain from speaking excessively loudly or causing inconvenience to other customers.
  • *Please watch from the seat you have purchased.
  • *Some movie theaters may have different rules.

TRADE

ZEROBASEONE official trading begins!

If you have purchased tickets but are unfortunately unable to attend, you can put them up for sale on the official ticket trading site.

  • *Resale or transfer outside of official trade is prohibited.
  • *Official trading will use the Ticket Plaza system.
Click here for details

GOODS

Please check NEWS below for information on merchandise sales.
“2025 ZEROBASEONE WORLD TOUR [HERE&NOW] IN SAITAMA” OFFICIAL GOODS
LINEUP release & merchandise sales at the venue

FANCLUB

ZEROSE JAPAN members-only project

1. Digital image gift with handwritten message

Scan the QR code on the POP posted near the venue to get a digital message image with a handwritten message from the members!
*Exchanges will not be available at the FC booth.

② Original flag message corner

We will have a message corner set up at the FC booth with original flags! Feel free to write your message here!

ATTENTION

Pre-sale ticket notices
Regarding application
  • ・Each advance sale has different application conditions. Please be sure to check the application conditions before applying.
  • ・Applications are limited to one per person per performance for each advance sale. You can only enter once for each performance.
    *The number of tickets available for purchase per performance will vary depending on the advance sale.
  • ・Each person will be required to hold one ticket to enter this performance, so if you have applied for two or more tickets, please be sure to share the tickets with your companions.
    Please note that tickets cannot be distributed or transferred to other people.
  • ・Please make sure that accompanying persons also have a smartphone that meets the recommended environment for "Ticket Plaza e-Tickets."
  • ・There will be no duplicate wins for the same performance on the same date and time.
  • ・Duplicate applications for the same performance may be invalid.
  • ・Even if you have won/purchased multiple tickets, admission will be denied to anyone other than the person in question (the person whose name appears on the ticket).In addition, changes to information, cancellations of tickets, refunds, etc. will not be permitted.
  • ・The name of the applicant (the name registered with FANCLUB or the name registered with your Plus member ID) will be displayed on the ticket. When applying, please be sure to apply using the name of the attendee.
  • ・Name changes will not be accepted after application. The name displayed on the ticket will be the registration information linked to Plus member ID at the time of application.
    Transfers are strictly prohibited, even between family members or friends. Changes will not be accepted regardless of the reason, so please be careful not to make any mistakes or omissions when applying.
  • ・If unauthorized purchases are discovered, you will be denied entry. In that case, we will not refund tickets or cover travel expenses, etc.
    • Application for those living overseas
  • ・Overseas members can apply by tapping "Click here to apply" on the reception page and clicking on "【Overseas Members】Monthly Membership Fee Bundle Payment Course."
  • ・Electronic tickets can be used on smartphones overseas. The phone number you enter on the application screen can be an overseas phone number.
    *If you are unable to receive your electronic ticket by the ticket collection start date, please contact Ticket Plaza customer support via the form below.
  • ・If you live overseas and do not have a Japanese mobile phone number, you can use the service on an overseas smartphone, but it must have SMS functionality.
  • ・Please note that Ticket Plaza Trade is a service for use within Japan, and those who do not have a domestic account cannot list items.
    • About electronic tickets
  • ・Tickets for this performance will be issued electronically via the "Ticketpla Electronic Ticket" app.
  • ・Electronic tickets will be available for collection starting approximately one week before the performance date. (Seat information will be displayed on the day of the performance.)
    Please check the reception page as it differs for each advance sale.
  • ・If a companion under the age of 18 does not have a smartphone, their tickets will be displayed together on the device used to apply, and they will enter at the same time as the applicant. Please bring a valid ID as we may need to verify your Japanese identity.
  • ・If you arrive at the venue without having received your tickets, it may take some time before you can enter. Please be sure to receive and distribute your tickets before arriving.
  • ・If you are unable to participate for unavoidable reasons, please use the official trade.
    • Entry method/identity verification
  • ・We may conduct identity verification on the day of the performance. This may be done on both the applicant and their companion. If we are unable to verify your identity or if any fraud or resale activity is discovered, you will be denied entry.
  • ・The name registered to your Plus member ID at the time of application will be displayed on the ticket. Only the person registered to Plus member ID at the time of application will be allowed to enter. We will not accept any changes whatsoever, regardless of the reason. Please be careful not to make any mistakes or omissions when applying.
    *Excludes accompanying persons under 18 who do not own a smartphone.
  • ・We will not provide refunds or other compensation even if you are unable to enter the venue.
  • ・The name registered cannot be changed. If for any reason the last name registered in OFFICIAL FANCLUB changes, please contact FANCLUB with details.
    *Please bring identification with your new surname on the day of the performance.
    • Other notes
  • ・All advance ticket sales will be by lottery. Tickets will not be sold on a first-come, first-served basis, so please be sure to read the important points regarding the performance during the application period and apply carefully. After the application period has ended, a strict lottery will be held to determine the winners from among all applicants.
  • ・It may be difficult to connect due to high access volumes immediately after applications begin and near the end of applications. Please apply in advance and with ample time to spare.
  • ・Pre-sale tickets are available for pre-sale before the general public release. Please note that there are a limited number of reservations and all reservations are made by lottery, so we cannot guarantee that you will be selected or receive a good seat.
  • ・We cannot answer any inquiries or requests regarding seats.
  • ・When purchasing tickets or attending the venue, you may be asked to provide your emergency contact information.
  • ・Please note that we may provide necessary information regarding your personal information in response to requests from national institutions, local governments, etc. The information you provide will not be used for any purposes other than those stated above.
  • ・Regarding performances, cancellations/changes/refunds are not possible after purchasing tickets, regardless of the reason. As an exception, we may ask for a refund in the event that the performance is canceled.
  • ・A special area will be provided for wheelchair users. If you would like to use this area, please purchase a reserved seat ticket and be sure to contact the performance inquiry desk at least five days before the performance. Please note that wheelchair seats are limited.
    • Other notes
    About resale/transfer
  • ・Tickets purchased through this reception desk are strictly prohibited from being resold to a third party for any reason. Providing/transferring tickets to a third party for the purpose of resale is also prohibited. In addition, purchasing tickets for the purpose of resale is strictly prohibited.
  • ・Reselling includes selling tickets at auctions, bidding, buying and selling over the Internet, buying and selling through ticket shops, purchasing agents, scalpers, and unscrupulous third parties.
  • ・If we discover that tickets have been listed on auction sites or resold at high prices, we will refuse entry to the seller and purchaser. Furthermore, if we find that tickets have been resold, we may ask you to verify your identity on the day of the performance. If we are unable to verify your identity, we may refuse you entry.
  • ・Tickets (performance tickets) sold at the reception desk for this performance are "specific performance tickets," and are prohibited from being transferred for a fee beyond the promoter's selling price without the promoter's permission or consent.
  • - Under no circumstances will the organizer be held responsible for any problems that arise from ticket resale or transfer.
    • Notes regarding performances
  • ・This performance will be held in accordance with guidelines from the government and local governments. Please enjoy the performance by following the entrance and exit procedures and viewing rules set by the organizers.
  • ・Performance dates, opening/start times, performers, etc. may be subject to change at short notice.
  • ・In the event of bad weather, the performance may be canceled or the content may be changed. If the performance goes ahead, we will not provide refunds even if you are unable to attend due to natural disasters, etc. Please note.
  • ・Please note that we will not offer refunds even if there are changes to the performance content or performers. In addition, transportation costs to the venue and accommodation costs will be borne by the individual.
  • ・The information provided may be subject to change in the future in accordance with the guidelines and instructions issued by the government and local governments.
  • ・If you are attending the event, please be sure to read the precautions listed on this page carefully and cooperate in observing them. Please also be sure to follow the precautions specified on each artist's official website and official fan club.
  • - Anyone who violates or fails to comply with the precautions set out by the organizer may be denied entry or asked to leave.
    Please note that fan club members may be asked to cancel their membership, and in such cases, no refunds will be given for membership fees or annual fees.
  • ・Waiting for performers to enter or leave the venue is prohibited. Any nuisance or dangerous behavior may result in the performance being canceled. Please cooperate with staff at the venue to guide you.
  • ・We may check the identification of all visitors (applicant and accompanying persons) upon entry. If we are unable to verify your identity, you will be denied entry regardless of the reason. Please be sure to bring valid identification.
  • ・If you lose or forget your ticket, you will not be allowed to enter the venue for any reason. Please be aware that tickets cannot be reissued.
  • ・There is no cloakroom or other facility where you can leave your luggage inside the venue. Please manage your luggage and valuables at your own risk. The organizers will not be held responsible for any theft, loss, or other damages.
  • ・Supporting goods (official light sticks, fans, etc.) during the performance are prohibited from being too tall or large to interfere with the performance or the viewing of other customers, and any nuisances will be prohibited.
  • ・Important notes and the latest information will be posted on this special website and official social media accounts from time to time, so please be sure to read them before attending.
    • Regarding recording, recording, and photography
  • ・Bringing photography and recording equipment (cameras, binoculars with photography capabilities, recorders, video recorders, etc.) into the venue, taking photographs with cameras or mobile phones, filming videos, recording audio, live streaming (live broadcasting with audio and video), etc. are strictly prohibited in order to protect the rights of artists.
  • ・Due to the frequent occurrence of voyeurism and eavesdropping using smartphones and binoculars with camera functions, if you find your smartphone sticking out of your bag or pocket, or if you are using a smartphone or binoculars during the performance, staff may check you. Please set your smartphone to silent mode and store it securely in your bag.
  • ・If anyone is found taking photographs or recording, the equipment will be confiscated and you will be asked to leave the venue. The organizers and artists will not be held responsible for any accidents or thefts that occur as a result of not following the instructions of the staff.
  • ・Please note that in this case, no refunds will be given for ticket prices or other expenses.
  • ・Please note that in order to maintain order at the venue, we may record or photograph any behavior that disrupts the work of venue staff.
  • ・On the day of the performance, there will be cameras for video and photography. Please note that your behavior may be captured on camera.
    • Regarding fan letters/presents/flowers
  • We do not accept gifts, celebratory flowers, stand flowers, fan letters, etc. for performers. Please note that we will refuse your order if it arrives at the venue.
    • Regarding support goods and volunteer projects*Updated on 10/21
  • ・Bringing in any support goods such as boards other than official ZEROBASEONE merchandise is prohibited.
  • ・However, the following items may be brought in even if they are not official merchandise.
  • ・【Items you can bring in】
    Slogan ※Official fan size: Approx. H295 x H420 (mm)
  • ・When using cheering goods, please refrain from holding them above chest height.
  • ・When using fans, slogans, etc., it is prohibited to have them extend beyond your seat. *Please note that seat size may vary depending on the venue.
  • ・If staff determine that your use is interfering with the performance or causing a nuisance to other customers, you may be refused permission to use it.
  • ・Decoration of official merchandise is permitted as long as it fits within the size of each product.
  • ・Even if you contact us requesting permission to carry out a project by a group of volunteers, we cannot act as an intermediary, cooperate, or support.
  • ・The sale or distribution of unofficial merchandise using ZEROBASEONE 's image or name is prohibited within the venue premises, or in nearby facilities or public places. Furthermore, such actions will not be permitted under any circumstances.
  • ・If we discover any unauthorized sales/distribution, we will confiscate the products in question and conduct identity checks. If we find that you are a fan club member, you will be expelled and denied entry to the performance and venue premises. In more serious cases, we may be forced to take legal action against those taking photos, recording, or eavesdropping without prior notice as this is an illegal act, so please absolutely refrain from such behavior.
    Furthermore, unless the number of people purchasing such unofficial merchandise decreases, it will be difficult to curb the unauthorized sale and distribution of unofficial goods. We ask for your understanding that this is an infringement of the artists' rights.
    • Requests at the venue
  • ・During the performance, please watch from your seat, either standing or sitting. Any actions that bring you close to other customers in front, behind, or to either side of you, such as leaving your seat, running forward, or leaning forward, are prohibited.
  • - Any kind of crowded gathering and trading of goods, etc. is prohibited both inside and outside the venue.
  • -If you feel unwell after entering the venue, please immediately inform a member of staff nearby.
  • ・Please note that staff will contact any visitors who appear to be unwell. We also ask for your understanding that we may refuse entry depending on your condition.
  • - Unnecessary moving or exchanging seats during the performance is prohibited, and attendees should refrain from contact with other attendees and lending or borrowing items.
  • ・During the performance, eating and drinking for purposes other than hydration is prohibited. Bringing in alcoholic beverages/drinking is prohibited.
  • ・Information regarding the opening hours of the concession stand will be provided at the venue.
    • Requests upon admission
  • ・To prevent resale of tickets for this performance, tickets will be received as "Ticketpla e-tickets" and the purchaser's name and photo will be displayed on the ticket.
  • ・If you are unable to display your ticket due to not having a smartphone or incomplete registration, you will be denied entry regardless of the reason. *This does not include accompanying persons under the age of 18 who do not have a smartphone.
  • ・We will not provide refunds or other compensation even if you are unable to enter the venue.
  • ・We may conduct identity verification on the day of the performance. This may be done on both the applicant and their companion. If we are unable to verify your identity or if any fraud or resale activity is discovered, you will be denied entry.
  • ・Please note that on the day of the performance, baggage inspections will be conducted upon entry to the venue to improve safety.
  • ・Bringing electronic devices (cameras, binoculars with a shooting function, recorders, video recording devices, etc.) and dangerous items into the venue is prohibited.We cannot store items inside the venue, so please store your luggage such as suitcases in a nearby coin locker in advance and keep your luggage compact when you come to the venue.
  • ・If any prohibited items are found, please follow the instructions of staff. Once it is confirmed that there are no prohibited items, you will be allowed to enter.
  • ・There will be no temperature checks upon entry. Please be sure to monitor your own health.
  • -After leaving the venue, please move promptly without lingering around the venue.
    • Prohibited matter
  • ・Those who fall under any of the following categories may be denied entry.
  • ・Those who are unable to follow the precautions and requests, or who are deemed to be interfering with safety. In addition, if such behavior is discovered during the performance, you will be asked to leave the venue.
  • - People under the influence of alcohol. If staff determine that you are under the influence of alcohol, you will be denied entry. Alcohol consumption may raise your body temperature, so please refrain from drinking before coming to the venue. Also, bringing alcoholic beverages into the venue is prohibited.
    • Regarding sales of goods, CDs, DVDs, etc.
  • - Details regarding the sale of concert goods at the venue and online will be announced as soon as they are decided.
  • ・When concert goods and other items are sold at the venue, we will provide separate information on important points to note regarding the sales area.
    • Valid ID (all with photo/copies not allowed/within expiry date)
    *Copies are not permitted in any cases. Please bring the original document that is still valid.

    Please bring one document with your photo. The following items are eligible:
    1. Passport
    2. Driver's License/International Driver's License
    3. Official photo license (maritime, aviation, architect, etc.)
    4. Basic Resident Registration Card
    5. Physical disability certificate
    6. Residence card or special permanent resident certificate
    7. My Number Card (notification cards are not accepted)
    8. Welfare Handbook
    9. Student ID with photo (only for those under 18)
    10. Rehabilitation Handbook

    *Please note that student ID cards of people aged 19 or over will not be accepted, even if they have a photo.
    *Please note that we cannot accept photocopied, handwritten, expired, or tampered with identification documents. Using tampered or counterfeit identification documents is a criminal act.
    About OFFICIAL LIGHT STICK linking (pairing)*Updated on 10/17
    *At the "2025 ZEROBASEONE WORLD TOUR [HERE&NOW] IN SAITAMA", only penlights brought to the venue will be synchronized.

    ◆Pairable penlights
    ・ ZEROBASEONE OFFICIAL LIGHT STICK

    ◆About linking (pairing)
    ・Please be sure to replace the batteries with new ones before linking. (3 AAA alkaline batteries)

    ◆ Linking method
    ・Please turn on the power before the performance begins. Press the button on the stick to turn it on.
    ・ ZEROBASEONE OFFICIAL LIGHT STICK is equipped with a wireless control function, and will automatically link up simply by turning it on.
    ・There is no need to launch the official app. (There is no need to enter your seat number.)
    ・Light stick control and pre-lighting checks may be conducted before the performance begins.
    ・When the performance begins, the lights will go out and the device will switch to preparation mode. Please rest assured that this is not a malfunction.

    ◆Other notes
    - If you currently have the OFFICIAL LIGHT STICK set to a different color using your own app, or if it is set to blue flashing Bluetooth mode, the effects will not be reflected in this performance.
    - If you have already made any settings, please press and hold the button for more than 3 seconds to turn off the power, then turn it back on.

    ◆ Precautions regarding batteries
    *Batteries are not included, so please be sure to prepare them in advance.
    *Batteries will not be available for sale at the venue on the day, so please prepare them in advance.
    *Please make sure that the positive and negative poles of the battery are facing in the correct direction.
    *If the penlight is stored with the batteries inside, it will leak electricity and run out of power in about half a day.
    *This product consumes batteries quickly. If even one battery is low, the light will not turn on or the light will not flash properly. Please use all three new alkaline batteries each time you use the product.
    *If you have any questions about operations other than those listed above, please visit the OFFICIAL LIGHT STICK support booth at the venue.

    お問い合わせ

    Inquiries regarding performances
    Inquiries regarding FC pre-sales and overseas sales
    Inquiries regarding Pia advance sales and general sales
    Inquiries regarding electronic tickets
    Inquiries regarding new member registration, login, etc.

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