＜Updated on Monday, October 27th＞ Information on upgraded seats/sound check event for "2025 ZEROBASEONE WORLD TOUR [𝗛𝗘𝗥𝗘&𝗡𝗢𝗪] IN SAITAMA"
NEWS
Thank you very much for your continued support of ZEROBASEONE.
「2025 ZEROBASEONE WORLD TOUR [𝗛𝗘𝗥𝗘&𝗡𝗢𝗪] IN SAITAMA」アップグレードシートのチケットをお持ちのお客様へ、サウンドチェックイベントに関するご案内です。
*The reception location for the identity verification booth has been added.
【アップグレードシートサウンドチェックイベント】
●入場方法
1. The identity of all participants will be verified at the "Upgrade Seat Identity Verification Booth."
Please see below for the location of the identity verification booth and the schedule.
Please be sure to complete your identity verification during reception hours.
Once your identity has been verified, you will be given a wristband on the spot.
Please do not remove your wristband until the sound check event has ended.
If your wristband is lost or damaged, it cannot be reissued for any reason.
2. サウンドチェックイベントの入場開始時間までに、指定のゲートにお越しください。
When it is time to enter, please enter through the designated gate.
サウンドチェックイベント入場の際は必ず、「リストバンド」と「チケット」、「ZEROSE JAPANデジタル会員証」を確認いたします。
チケットとZEROSE JAPANのマイページ（https://secure.plusmember.jp/zbone/1/mypage）を開いてお手元にご用意ください。確認できない場合は、入場できかねますのでご注意ください。
●Sound check event schedule
●Identity verification booth
＜10/27追記＞
*Please note that if you are late for the identity verification or entrance start time, you may not be allowed to enter the sound check event. In that case, please note that you may be allowed to enter after the doors for the main performance open.
*The reception desk is expected to be very busy. We ask for your cooperation in coming early.
*Please note that it may take some time to verify your identity. Thank you for your understanding and cooperation.
*Please do not remove the wristband that you will be given after your ticket has been checked. If you do remove your wristband, you may be asked to leave, so please be careful.
*Wristbands that show signs of cutting, pasting, or tampering will not be accepted.
※Please read※
【1. ご本人様確認に関する注意事項】
On the day of the event, please bring the following documents required for identity verification.
1. 公演チケット
★The upgraded seat ticket will display the name and photo of the applicant and your companion. Please make sure to hold a ticket with your name and photo displayed when entering the venue.
*If you have purchased multiple tickets, please receive and display the electronic tickets on the smartphones of both the applicant and each accompanying person.
*The name registered to Plus member ID at the time of application will be displayed on the ticket. Only the person registered to Plus member ID at the time of application will be allowed to enter.
*We will not accept any changes under any circumstances. Please be careful not to make any mistakes or omissions when applying.
※お申込された名義変更はできません。諸事情により、OFFICIAL FANCLUBにご登録の名字変更が必要な場合は、詳細を明記の上、FANCLUBまでお問い合わせください。
*On the day of the performance, please bring an ID with your new name written on it.
<About the electronic ticket irregular handling desk>
The electronic ticket irregular handling desk will be very busy just before the show starts.
On the day, the counter will open at the same time as the [Identity Verification Booth Reception Start Time], so please arrive with plenty of time.
Please note that if you arrive just before the show starts, you may not be able to make it in time for the sound check.
2. 有効な身分証
We will be conducting identity verification for all attendees. Please be sure to bring a valid form of identification* that can verify the name printed on the ticket. Please see the list below for valid forms of identification.
[About valid ID (all with photo/no copies/valid)]
1. Passport
2. Driver's License/International Driver's License
3. Official photo license (maritime, aviation, architect, etc.)
4. 住民基本台帳カード
5. 身体障害者手帳
6. 在留カードまたは特別永住者証明書
7. マイナンバーカード（通知カードは不可）
8. 福祉手帳
9. 写真入り学生証 ※19 歳以上の方の学生証は顔写真付きであっても認められません。
10. 療育手帳
*Copies are not permitted in any cases. Please bring the original document that is still valid.
*Please note that we cannot accept photocopied, handwritten, expired, or tampered with identification documents. Using tampered or counterfeit identification documents is a criminal act.
*Please note that if we are unable to verify your identity, you will be denied entry.
*Please note that even if you are unable to enter, ticket fees and other charges will not be refunded.
*Please note that when verifying your identity, audio and video recording may be conducted to keep a record of the facts.
*The reception area is expected to be very crowded. If you arrive late for the reception or entrance start time, you may not be able to enter the sound check event. We ask for your cooperation in arriving with plenty of time.
3. ZEROBASEONE OFFICIAL FANCLUB「ZEROSE JAPAN」デジタル会員証
会員であることがわかるようにマイページ（https://secure.plusmember.jp/zbone/1/mypage）を開いて用意してください。
※公演当日までZEROBASEONE OFFICIAL FANCLUB「ZEROSE JAPAN」 会員である必要がございます。退会してしまうとチケット発券および入場ができませんのでご注意ください。
[2. Notes regarding upgrade seats]
・Upgraded seats allow you to participate in the sound check event before the performance as well as the main performance, and you will be able to watch the entire show from the sound check event to the main performance from the same seat in the upgrade-only arena area.
・You will not be able to leave the venue from the time you enter the sound check event until the end of the performance. Once you have left, you will not be able to re-enter. Please be aware of this in advance. You may leave your seat to use the restroom, leave your seat to use the venue's concessions, or go to the lobby for breaks, etc.
- Even if you are unable to attend the sound check event for personal reasons, the ticket price will not be refunded in part or in full.
・If you arrive late for the reception or entrance start time, you may not be allowed to enter the sound check event. In that case, you will be allowed to enter from the opening time of the main performance.
・We cannot answer any inquiries regarding seats, such as the location of upgraded seats.
・If you are selected for an upgrade seat, please make sure to register your photo with Ticket Plaza by the deadline, including the applicant and accompanying person. If you do not register your photo, you will be denied entry.
・If you have already registered, there is no need to re-register. You can check your registration status on My Page.
・購入者のお名前と顔写真が表示された電子チケット及び主催者指定の身分証明書、ZEROSE JAPANデジタル会員証のご提示にて、来場者様全員のご本人様確認をさせていただきます。ご本人様確認が取れなかった方や公演当日までZEROBASEONE OFFICIAL FANCLUB「ZEROSE JAPAN」 会員ではない方は、ご入場をお断りさせていただきますので、あらかじめご了承ください。
・Upgrade seat sound check The event schedule may be subject to change at short notice. In such cases, tickets cannot be refunded. Thank you for your understanding.
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Contact information for various inquiries
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[Inquiries regarding the performance]
■Disk Garage Inquiry Form
[Inquiries regarding electronic ticket use]
■株式会社Tixplus（ティックスプラス）
Business hours | Weekdays 11:00-18:00