Regarding payment of membership fees
[Monthly course] Can I change the payment method?
You can change it by following the steps below.
▼In case of changing payment credit card
There is no need to cancel your membership.
After logging in, please proceed to [MY PAGE] » [Settings] » [Card information confirmation/change/cancellation procedure].
Once password authentication is complete, you will be redirected to the [Credit card information change procedure] screen to enter payment credit card information, so please change it from here.
*Please read the help below.
▼In the case of changing to a different payment method (carrier payment ⇔ credit card payment)
Due to system issues, you will need to cancel your membership once.
After canceling your membership, please re-register using your preferred payment method.
<Regarding transfer of membership status>
Even if you temporarily withdraw from membership due to a change in payment method, you can resume using the service by taking over the date of enrollment and point information.
●Please log in using the same Plus member ID (email address).
*If you complete the procedure using a different email address, the transfer will not be possible.
● Please re-register (=settlement) within 30 days from the date of withdrawal.
*Even if you use the same Plus member ID (email address), if more than 30 days have passed, you will be registered as a new member.
<Note>
Example 1: If you change from [carrier payment: 550 yen] to [credit card payment: 550 yen] within the same month
Bills will be generated from the two payments, and you will be required to pay a total of [1,100 yen] in one month.
Example 2: If you re-enroll (withdrawal - join) using [credit card payment] within the same month
Bills will be generated from the two payments, and you will be required to pay a total of [1,100 yen] in one month.
* This applies whether the credit card is the same or different.
*If you change to a different credit card from [Confirm/change/suspend card information] on MY PAGE within the same month, it will not be a duplicate payment.
To change your payment method, we recommend that you cancel your membership at the end of the month and re-register using your new payment method the following month.
Other questions regarding "Membership fee payment"
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Q.
[Monthly course] What payment methods are supported?
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Q.
[Annual Course] What payment methods are supported?
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Q.
Please tell me which credit cards are available.
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Can I use debit cards, prepaid cards, and bundle cards?
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[Annual Course] Can I change the payment method?
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[Monthly course] Do I need to make a monthly payment procedure?
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Q.
[Monthly course] If I join in the middle of the month, will the payment be prorated?
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Q.
[Monthly course] Is it possible to get a refund if I make duplicate payments?
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[Monthly course] Duplicate payments occur every month.
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Are there any differences in the services provided depending on the payment method?
If the above example does not resolve your issue, please contact us using the form below.