*All prices include tax.

*Product images are for illustration purposes only. It may differ from the actual product.

[Aichi] AICHI SKY EXPO Hall B *This performance will be held in Hall A.

Scheduled for Friday, November 29, 2024 from 10:00 to 17:30

Saturday, November 30, 2024 10:00-16:30 (scheduled)

Saturday, November 30, 2024 17:00-19:00 (scheduled) [For those with tickets for Sunday, December 1]

Scheduled for Sunday, December 1, 2024 from 9:00 to 12:30

[Kanagawa] K Arena Yokohama Special Merchandise Area

December 4th, 2024 (Wednesday) 10:00-17:30 (scheduled)

Thursday, December 5, 2024 10:00-16:00 (scheduled)

When purchasing, we will check your performance ticket, so please be sure to present your ticket.

*Please refrain from making direct inquiries (phone calls, etc.) to the venue.

◎For every 7,000 yen (tax included) spent on official merchandise at the venue, you will receive one "2024 ZEROBASEONE THE FIRST TOUR [TIMELESS WORLD] IN JAPAN" trading card (9 types random/solo + 28 winning cards for each performance) on a first-come, first-served basis!

A Prize: [Held after the concert on the day] Farewell party for all attendees after the show: 50 people (10 people per show)

B Prize: Solo fan autographed by a member 45 people (9 people per performance / 1 per member)

C Prize: 45 solo polaroid photos autographed by the members (9 winners per performance/1 per member)

D Prize (Participation Prize): Trading card (Random/Solo 9 types)

*Sales will end as soon as the planned number of tickets is reached.

*D Prize will be given out randomly. You cannot choose the type or design.

*Please present your purchase receipt to the staff at the "Purchase Bonus Redemption Counter" to receive your bonus.

*Please note that benefits cannot be exchanged at the cash register where you purchase the product.

*A prize will be awarded at the venue after the performance on the day. Please only participate in the lottery if you have time. The date cannot be changed.

*If you are the winner of Prize A/Prize B/Prize C, please contact the merchandise sales staff as soon as possible. Your winnings will be invalidated if the showtime on the day of the performance has passed. Please be aware of this in advance.

* Prize B and Prize C will be given to the listed members. Please note that you cannot choose the members.

*The farewell party for winners of the sale scheduled for Saturday, November 30th from 5:00 PM to 7:00 PM will be held after the performance on Sunday, December 1st.

*Please also be sure to read the notes on this page.

◎Limit of 2 items per member per transaction

・Fan

・Acrylic stand

・Photo slogan

・Acrylic stamp

・FLUFFY ID holder

・Concept 3D Photo

◎ Up to 2 items per transaction

・Muffler towel

・OFFICIAL LIGHT STICK

・STRING CROSS bag

・TWILLY scarf

・Clear pouch

・Shaker key ring

・Collect binder book

◎Up to 30 items per transaction

·Trading cards

◎ Up to 2 items per transaction, regardless of size

・Tour T-shirt

About electronic tickets​

・Tickets for this performance will be issued as "Ticketpla e-tickets." To receive your tickets and enter the venue on the day of the performance, you will need a smartphone that supports the smartphone app "Ticketpla e-tickets."

・The procedure for receiving your e-ticket will vary depending on the advance sale. Please check the individual ticket reception pages for details. (Seats will be displayed on the day of the performance.)

・If a companion under the age of 18 does not have a smartphone, the companion's tickets will be displayed on the applicant's device and they will enter at the same time as the applicant. Please bring a valid ID as we may need to verify your Japanese identity.

・Each person will be required to enter this performance with one ticket, so please distribute the tickets to your companions using "Ticket Plaza e-tickets." Please note that tickets for the applicant cannot be distributed or transferred to other people.

・When your companions receive their tickets, they will also need to download the "Ticket Plaza e-Ticket" and register (free of charge). When applying, please make sure that all attendees of the performance have a smartphone with a compatible OS and SMS authentication enabled.

・If you arrive at the venue without having received your tickets, it may take some time before you can enter. Please make sure to receive your tickets, register your companions on Ticketpla's e-ticket service, and collect their tickets before arriving at the venue.

・If you are unable to participate due to unavoidable reasons, please use the official trade.

1) Cash (Japanese yen only)

2) Credit card

3)QR code payment

4)Electronic money

*Please check the image below for details.

 

*Payment can only be made in one lump sum.

*When using credit card, QR code payment, or electronic money, payment may take some time depending on communication conditions. In addition, it may not be possible to use the service due to circumstances such as the communication environment.

*Please note that this cannot be used in conjunction with cash payment.

*On the day of the event, due to unavoidable circumstances, we may suspend the use of credit cards, QR code payments, and electronic money.

◎We cannot exchange or return products due to customer convenience.

◎Due to the materials and production process, there may be some scratches or scuffs on the surface of the product. Please note that there are no problems with use.

◎We will do our best to avoid handing over the wrong item or giving you insufficient change, but please be sure to check the item immediately after purchase. We cannot respond to requests after the time has passed.

◎Exchanges for defective products will only be available at the venue on the day of the event, so please check your purchase promptly. Please note that if the product is out of stock, we may offer a refund.

◎Sales numbers are limited. Please note that some items may sell out.

◎We are unable to provide product samples at the sales counter.

◎ As we have many sales outlets, there may be a time lag in informing you when a product is sold out. If a product is sold out after you place an order, you may not be able to purchase it.

◎If a product is sold out, we will notify you via product POP, but please note that there may be a time difference in the notification.

◎If the item in question is sold out, we may issue a refund.

◎Staying up all night at the venue or surrounding area, gathering from late at night, and any other loud noises are strictly prohibited as they will cause inconvenience to the neighborhood.

◎If you form a line before the start of the queue, that line will be invalid. Staff will guide you in forming the line.

◎Cutting into the line or running when the line starts is extremely dangerous and is strictly prohibited.

◎The entrance line start time and the entrance queue/waiting area may change depending on the weather and other conditions on the day. Please note that the entrance method may also change without notice depending on the operational situation. In the event of any changes, please follow the instructions of the on-site staff.

◎Only customers who intend to purchase merchandise will be allowed to line up in the official merchandise purchase queue. We ask that accompanying persons wait outside the merchandise sales area. Please refrain from meeting in the entrance queue.

◎The following actions are prohibited as they cause inconvenience to other customers.

*Product trading activities at the booth venue or near the facility

*Sit-in around the facility

* Occupying benches etc. for long periods of time

If any of these actions are observed, staff will contact you.

◎Please follow the instructions of staff inside and outside the venue and in the waiting line. If you do not follow the instructions, if you violate the rules, or if you cause a nuisance to others, we may be forced to suspend or cancel the sale. In such cases, the organizers, venue, and performers will not be held responsible.

◎Due to unavoidable circumstances such as weather or operational reasons on the day, sales may end without notice or sales times may change. Please note that the contents may also be changed or sales may be canceled.

◎The organizers, venue, and performers will not be held responsible for any accidents or thefts that occur inside or outside the venue.

◎We will not accept any inquiries regarding the venue facilities.

*Please cooperate with the following when purchasing.

①Please write the quantity of the desired product on the order sheet.

②Please submit the order sheet at the sales counter.

③Please be sure to check that the product you ordered and the product handed to you by the sales staff are correct. Under no circumstances will we be responsible for any shortages, unreceived items, or lost items after you leave the sales counter.

【ZEROBASEONE OFFICIAL LIGHT STICK】

If you purchase ZEROBASEONE OFFICIAL LIGHT STICK in the merchandise area, please be sure to check that it lights up at the "lighting confirmation booth."

Please note that we may not be able to respond to any defects that occur after the light has left the "lighting check booth."

・If you are the winner of Prize A/Prize B/Prize C, please contact the merchandise sales staff as soon as possible. Your winnings will be invalidated if you do not win after the start time of the performance on the day of the show. Please be aware of this in advance.

The right to win the prize and resale of the prize are strictly prohibited. In addition, the right to win the prize is only valid for the person who won the prize. If any rule violation or fraudulent activity is observed during the purchase, the purchase may be prohibited at the discretion of the staff.

■A Prize: [Held after the concert on the day] Farewell party for all attendees after the show: 50 people (10 people per show)

Winners of Prize A will be given a participation ticket and instructions on how to take part in the "farewell party for all attendees after the show."

*The “participation ticket” will include a serial number. The serial number will be distributed randomly.

* Customers who win multiple A Prizes can participate in the "Send-off party for everyone after the show" for the number of tickets they won. If you participate multiple times, you will participate the first time with the earliest number on your "Participation Ticket". From the second time onwards, you will be asked to line up at the back of the line. Therefore, please note that the person with the last serial number on the "Participation Ticket" will not necessarily be able to participate at the back of the line.

*This will be held after the show, so please only participate in the lottery if you have time. We cannot change the schedule.

*Wearing a mask will be a personal decision. Please be considerate of the customers around you when it comes to cough etiquette.

*Please check the announcements at the venue again on the day of each performance.

*Depending on the spread of COVID-19, we may change the information and ask you to wear a mask and take your temperature beforehand when holding the "farewell party for all attendees after the show." Thank you for your understanding.

*Please note that depending on the situation on the day, artists may be required to participate while wearing masks.

*If you appear to be feeling unwell, our staff may contact you and restrict your participation in the "farewell party after the show." If you begin to feel unwell during the show, please do not push yourself and immediately inform a nearby staff member.

*In the unlikely event that you have symptoms such as fever, cough, or general body pain, please be sure to contact a medical institution before coming to the venue and be examined at a designated medical institution.

*Participation may be refused at the discretion of the management staff. In that case, we will not refund the product price or compensate for transportation/travel expenses, etc. Additionally, we will not be rescheduling the event to another scheduled event. Thank you for your understanding and participation.

*Also, please be sure to check the notes at the end of this page.

■B Prize: Solo fan autographed by a member 45 people (9 people per performance / 1 per member)

■C Prize: 45 solo polaroid photos autographed by the members (9 winners per performance/1 per member)

*Winning cards will be collected in exchange for prizes.

* Prize B and Prize C will be given to the listed members. Please note that you cannot choose the members.

*Meeting time and meeting place will be informed only to the winners.

*Participating events have designated times. Please note that if you are unable to meet the deadline due to personal circumstances, you will not be able to participate in the event.

*The start time may change suddenly depending on the situation on the day. Also, depending on the situation, it may take some time before you are informed, so please check your return transportation beforehand. If the start is delayed, transportation costs, accommodation costs, etc. cannot be guaranteed. Also, even if you do not participate in the "farewell party for all attendees after the performance", the product price cannot be refunded, so please understand this before participating.

*If you are a minor, please be sure to obtain the consent of your guardian before participating. If a minor participates, we will assume that they have obtained the consent of their guardian. Family members and attendants are not allowed to accompany you.

*Participation tickets are only valid for the performance on the day they are given. Please note that it cannot be used for other performances.

*Participation tickets will be collected at the time of participation. Please note that we cannot accept returns.

*Resale, copying, and forgery of participation tickets are strictly prohibited. Tickets obtained through resale etc. will be invalid.

* Any fraudulent acts such as reselling or transferring the winning rights to others (including relatives) are strictly prohibited under any circumstances. If such acts are discovered, you will be denied participation in future events.

*If any fraud is discovered, the winning will be invalidated.

*Re-entry is not possible after registration. note that.

*Only the person in question may participate. Companions cannot participate under any circumstances.

*If you are coming in a wheelchair, please speak to the venue staff on the day.

*If any of the prohibited acts are discovered, you will be refused participation in future ZEROBASEONE related events.

*In order to ensure the safety of this event, if the organizers deem certain customers unsuitable to participate in the event, they may refuse participation. Thank you for your understanding.

*Contacting or attempting to contact members is prohibited.

*Winners are strictly prohibited from taking photographs, videos, or audio recordings using cameras or mobile phones. Please note that if anyone is found taking photographs or recordings, the equipment will be confiscated and you will be asked to leave the venue. The organizers and performers will not be held responsible for any accidents or thefts that occur due to failure to follow the instructions of the staff. If you notice any such behavior, please be sure to notify a nearby staff member as it may develop into a dispute between customers. If the staff determines that you are engaging in dangerous or nuisance behavior, you may be asked to leave the venue. In the event of an ejection, no refunds will be given for the product.

*When participating in the event, please remove any devices that may be capable of recording, filming, or taking photographs (cell phones, smartphones, watches, etc.).

*We consider the safety of our customers and artists to be our number one priority. For security reasons, we may conduct baggage inspections and temporarily store your baggage. *We may take photos of the "farewell party for all attendees after the show" on the day of the show. Thank you for your understanding.

*During the event, you will be asked to walk throughout the space, so please proceed without stopping.

*You may bring in nameplates, fans, and handwritten paper that can be held in one hand, but items with inappropriate language, items that may interfere with the operation, electronic toys, food, etc. are prohibited. Please note that staff may decide not to allow you to use these items. Please keep in mind that you must take care of any items you bring in. We cannot be held responsible for lost or stolen items.

*Acrylic or vinyl panels will not be installed between members and customers at this event, but please maintain the distance set by the organizers and refrain from shouting. (If a customer exceeds the set distance, staff may call out to them or touch them to guide them away.) We ask that customers do the same for each other. (Please wear a mask at your own discretion. Depending on the infection situation at the time of the event, wearing a non-woven mask may be mandatory.)

*Depending on the infection situation at the time of the event, members may be asked to wear masks.

*We are unable to accept any gifts or fan letters for members. Thank you for your understanding.

*Please note that during the event, staff may touch customers' bodies or luggage to guide them.

*Please follow the instructions and cautions of the staff and attendants on the day. If you do not follow the instructions, you may be denied participation or the "farewell party after the performance" may be canceled. In addition, the organizers will not be held responsible for any accidents that occur within the venue due to failure to follow the instructions and cautions of the staff.

*There will be no interpretation or other support at this event. *If inappropriate behavior (defamation of members, forcing certain poses, expressions or comments, behavior that violates public order and morals, etc.) is observed during the event, you may be asked to leave the event at the discretion of the staff.

*It is prohibited to bring dangerous goods or alcoholic beverages into the event, or to participate in the event after drinking or under the influence of alcohol.

* Regarding luggage: Please leave large luggage in a coin locker at an external facility in advance. The venue will not provide luggage storage or luggage storage. If you use public facilities or stations near the venue, please refrain from any behavior that may cause inconvenience to the facilities.

*Please follow the instructions of the staff on the day. If you do not follow the instructions, you may be denied participation, or we may have to cancel the "farewell party after the performance". In addition, the organizers will not be held responsible for any accidents that occur within the venue due to failure to follow the instructions and precautions of the staff.

*We will not be involved in any troubles between customers. Please note.

*If it is deemed dangerous for artists and participants to participate in the event due to bad weather, or if it is deemed impossible to carry out due to force majeure such as equipment failure at the venue, radio interference, or natural disasters, the lottery and event will be canceled, suspended, or changed. Please note that even in such cases, refunds will not be given for any purchased products. Members may be absent or changed without notice. Please note that refunds will not be given in such cases. There will also be no rescheduling. Please note.

*Please note that if you are unable to participate in the event due to other circumstances, we will not be able to provide a refund.