ZEROBASEONE Japan's 2nd EP, "Kaiki LOVE," release commemoration: Special offline event for those who pre-ordered the EP has been announced!

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To commemorate the release of ZEROBASEONE Japan's 2nd EP, "Kaiki LOVE," we have decided to hold a special offline event for those who pre-order, selected by lottery!

You can reserve the applicable CD from the special cart on Sony Music Shop, and enter the [Application Serial Number] on the application site. Please read the notes below carefully before applying!

*Lottery results will be displayed immediately.


<Application period>

July 9th (Thursday) 18:00~July 21st (Tuesday) 23:59


▶Prize A: [ZEROBASEONE Summer Festival Fair - Exclusive to Sony Music Shop Pre-order Customers] Total of 120 winners

ZEROBASEONE is hosting a summer festival! Visit all the stalls run by each member and work together with them to challenge games.

If you succeed in the game, you will receive one "selfie photo card of the member running the stall with a happy expression," and if you fail, you will receive one "selfie photo card of the member with a sad expression."


<Dates and Venue>

August 24th (Monday) Doors open 18:15: [Location undisclosed in Tokyo]



▶Prize B: [Special autograph session for all Sony Music Shop pre-order customers] 50 people per session (200 people total)

You can participate in the autograph session while talking to each member in turn.

Also, while waiting for the autograph session, you can take photos and videos of the members from your seat.


<Dates and Venue>

August 23rd (Sunday): [Location undisclosed in Tokyo]

August 25th (Tue): [Location undisclosed in Tokyo]



▶Prize C: [Special Paparazzi Session for Sony Music Shop Pre-order Customers Only] 50 people per session (200 people total)

You are welcome to take photos and videos of the members from your seat. You are also welcome to bring in headbands (or other head coverings), glasses, stuffed animals, and clothing that you would like the members to wear.


<Dates and Venue>

August 23rd (Sunday): [Location undisclosed in Tokyo]

August 25th (Tue): [Location undisclosed in Tokyo]



▶Prize D: [Sony Music Shop Pre-order Exclusive Premium Mini Talk Show & High-Five Session with All Members] 100 people per session (400 people total)

This is a talk event with photo time where members will call out names and answer questions from attendees. After the talk event is over, you will be able to high-five all the members.


<Dates and Venue>

August 23rd (Sunday): [Location undisclosed in Tokyo]

August 25th (Tue): [Location undisclosed in Tokyo]



▶Prize E: [Sony Music Shop Pre-order Exclusive: Group Handshake Event] 100 people per session (400 people total)

You can shake hands with all members.


<Dates and Venue>

August 23rd (Sunday): [Location undisclosed in Tokyo]

August 25th (Tue): [Location undisclosed in Tokyo]



○How to apply○

① Purchase either the limited first edition, Normal Edition, or solo edition of ZEROBASEONE Japan's 2nd EP "Kaiki LOVE" from the Sony Music Shop, which includes a serial number for a special event for those who pre-order.

②When you make your purchase, the [Application Serial Number] for the number of tickets you purchased will be displayed on your Sony Music Shop My Page.

③After the application site opens, please enter the [Application Serial Number] and apply.

Application website: https://mg.withlive-app.com/event/lottery/zerobaseone_japan_2nd_ep_pre  

*A serial number is required to apply for the special event.

*Even if you purchase, if you do not apply by the application deadline, the [Application Serial Number] will be invalid. Please be sure to apply according to the [How to apply] before the application deadline.

*Please note that if you cancel your Sony Music Shop membership, you will no longer be able to check your Sony Music Shop My Page.



○Sales period○

① Payment by credit card

Until 23:59 on Monday, July 20th (holiday)

*Applicable to those who have completed the payment during the above period.


② Payment via prepaid online collection agency (Paypal, Pay-easy, online banking)

Deadline: July 20th (Monday, public holiday) 23:00. Payment deadline: July 20th 23:59.

*A separate payment fee of 187 yen (tax included) is required for each delivery.

*Please note that the right to purchase will be automatically canceled after the payment deadline.

Delivery schedule: Scheduled to be delivered by the release date



○Application deadline○

Until July 21st (Tue) 23:59

*Lottery results will be displayed immediately.

*Your electronic ticket, date, and session will be displayed during August.



○Target products○

[Includes serial number for special event for pre-order customers] ZEROBASEONE Japan 2nd EP "Kaiki LOVE"

https://www.sonymusicshop.jp/m/sear/groupShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=G001991


■Sony Music Shop Exclusive First Press Limited Edition (BVC7-33)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000033


■Sony Music Shop limited Normal Edition (BVC7-23)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000023


■Sony Music Shop Exclusive Solo Album (SUNG HAN BIN ver.) (BVC7-24)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000024


■Sony Music Shop Exclusive Solo Album (KIM JI WOONG ver.) (BVC7-25)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000025


■Sony Music Shop Exclusive Solo Album (SEOK MATTHEW ver.) (BVC7-26)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000026


■Sony Music Shop limited solo edition (KIM TAE RAE ver.) (BVC7-27)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000027


■Sony Music Shop Exclusive Solo Album (PARK GUN WOOK ver.) (BVC7-28)

https://www.sonymusicshop.jp/m/item/itemShw.php?utm_source=os&utm_medium=owned&utm_campaign=BVCL000001560&cd=BVC7000000028



*One [Application Serial Number] will be given for each purchase of one of the above eligible products.

*The "purchaser-only event/bonus application lottery ticket (serial number)" enclosed in the first-press limited edition (BVCL-1560~1561), the first-Normal Edition edition (BVCL-1562), and the completely limited solo edition (BVCL-1563~1567), which are generally available to the public, will not be included in this product.

*Please note that if you purchase the first-press limited edition (BVCL-1560~1561), Normal Edition first-press version (BVCL-1562), or the completely limited solo edition (BVCL-1563~1567) from the regular purchase page, you will not receive an application serial number.

*The limited first edition (BVC7-33), Normal Edition (BVC7-23), and solo editions (BVC7-24~28) are exclusive to the Sony Music Shop and have a limited number of copies available for delivery on the release date. If the limit is reached during the sales period, the products will be sold for delivery after the release date. Please check your Sony Music Shop cart for delivery dates.

*For each item purchased, you will also receive one of the following Sony Music Shop exclusive bonus items: an original A3 clear poster (one of five types will be given randomly; all 5 are solo photos).



○Notes○

▶Prize A: [ZEROBASEONE Summer Festival Fair - Exclusive to Sony Music Shop Pre-order Customers]

*Details regarding each member's stall and the games they will be participating in will be announced before the event.

*Contacting or attempting to contact members is prohibited.


▶Prize B: [Special autograph session for all Sony Music Shop pre-order customers]

*Seats to be seated will be determined by lottery at the time of registration on the day. You may only sit in your assigned seat.

*Only the winner's name and signature will be written on the colored paper provided by the organizers. We are unable to sign any items brought with you or give you anything other than a signature. If such behavior is discovered, the items will be collected (and cannot be returned). The organizers will also provide pens for signing.

*Contacting or attempting to contact members is prohibited.

*Personal questions to the artist or questions that may cause misunderstandings are prohibited.

* Message boards of A4 size or smaller may be displayed up to three per member. However, please note that they may obstruct the view of those behind you and cause inconvenience to other customers. Please use them only when speaking with members and do not hold them above your shoulder.

*Only one "To.〇〇 (Your Name)" and one "Member Signature" are allowed. (Nicknames, messages, illustrations, etc. are not accepted.) If possible, please write a sample of your name on the message board so that members who do not understand Japanese can copy it. Please note that only the winner's name will be written.

*Please limit questions posted on the message board to those that can be answered with a short answer or multiple choice. Please refrain from asking questions that require a lengthy response.

*The content written on the message board will be checked by on-site staff before receiving the autograph, and if it does not comply with regulations or is deemed an inappropriate question, the message board may be confiscated or you may be asked to make corrections.

*You may bring in headbands (or headwear), glasses, stuffed toys, and clothes that you would like the members to wear during the autograph session, but items with inappropriate content, items that may interfere with the operation, electronic toys, food, etc. are prohibited. Please note that staff may ask you to refrain from using these items at their discretion.

*At the entrance, the organizers will conduct a pre-check, and only items deemed acceptable will be accepted at the reception. However, please understand that we cannot guarantee that you will wear the item.

*It is strictly prohibited to give flowers (fresh or dried), food or drink, or monetary or valuable items (including gift certificates and cash) to members.

*Items handed over to staff or members will be temporarily collected until the end of the autograph session. You can take the items home after the session, but if you are unable to pick them up, they will not be returned at a later date. We are also unable to answer any inquiries regarding this matter. Please note that we cannot handle lost or stolen items.

*Reselling or transferring the autograph itself to another person is strictly prohibited. If discovered, you will be denied entry to the event even if you have the right to participate in another section. In addition, we will not provide refunds for the product.

*Photography is only permitted from your seat (excluding standing seats in the back row). Photographing, recording and audio recording are prohibited from the time you line up for the autograph session until you take your seat.

*When participating in the autograph session, taking photographs, videos, audio recordings, etc. with cameras, mobile phones, etc. is strictly prohibited. Please leave electronic devices that can take photos, record audio, and record video, such as cameras, mobile phones, smartphones, and smartwatches, as well as bags and other personal belongings, at your seat. Please be aware that if anyone is found taking photos or recording audio, the device will be confiscated and you will be asked to leave the venue. Staff will check your belongings in advance when you line up. Please also note that you are responsible for managing your valuables yourself, and the organizers will not be held responsible for any theft.

*There are no restrictions on the cameras you can use to take pictures, but we ask that you cooperate in taking pictures as long as you do not disturb other customers.

*Tripods can be used as long as they fit within your seat. We ask that you please use the product within the range that does not cause inconvenience to other customers, such as blocking the aisle or rear view.

*Please refrain from using flash photography. Please check in advance that the flash will not be used.

*The use of photography aids other than tripods, such as selfie sticks, is prohibited.

*Live streaming of the event on social media, etc., is prohibited.


▶Prize C: [Special Paparazzi Session for Sony Music Shop Pre-order Customers Only]

*Seats to be seated will be determined by lottery at the time of registration on the day. You may only sit in your assigned seat.

*Please refrain from holding the message board above shoulder height, as it may obstruct the view of those behind you or otherwise inconvenience other customers.

* You are welcome to bring in headbands (or anything to wear on your head), glasses, stuffed animals, and clothing that you would like the members to wear. However, items with inappropriate language, items that disrupt the operation, electronic toys, and food are prohibited. Please also note that staff may ask you to refrain from using such items at their discretion.

*At the entrance, the organizers will conduct a pre-check, and only items deemed acceptable will be accepted at the reception. However, please understand that we cannot guarantee that you will wear the item.

*Items you bring will be temporarily collected until the autograph session ends. You can take your items home after the session, but if you do not come to pick them up, we will not be able to return them at a later date. We also cannot answer any inquiries regarding this matter. Please note that we cannot be held responsible for lost or stolen items.

*Photography is only permitted from your seat while seated. (Excluding standing seats in the back row)

*There are no restrictions on the cameras you can use to take pictures, but we ask that you cooperate in taking pictures as long as you do not disturb other customers.

*Tripods can be used as long as they fit within your seat. We ask that you please use the product within the range that does not cause inconvenience to other customers, such as blocking the aisle or rear view.

*Please refrain from using flash photography. Please check in advance that the flash will not be used.

*The use of photography aids other than tripods, such as selfie sticks, is prohibited.

*Live streaming of the event on social media, etc., is prohibited.



▶Prize D: Premium mini talk show & high-five event for Sony Music Shop pre-order customers only

[Mini Talk Show]

*We will send a "Question Form for Members" to the winners, so please only apply if you can attend on the day.

*Seats to be seated will be determined by lottery at the time of registration on the day. You may only sit in your assigned seat.

*Photography, video and audio recording are strictly prohibited during the talk event except during "Photo Time." At all other times, please put all devices capable of taking photos, video and audio recording, such as mobile phones, smartphones and cameras, in the back of your bag. Please note that if anyone is found taking photos or recording, the devices will be confiscated and you will be asked to leave the venue. Also, during "Photo Time," photography is only permitted from your seat.


[High-five session with everyone]

*For the safety of the members and winners, please remove all jewelry when high-fiving.

*If you have written messages or anything else on the hand you will be high-fiving, you will not be allowed to participate.

*Any actions other than high-fiving, such as continuing to hold hands, are prohibited.

*During the event, you will be asked to walk throughout the space, so please proceed without stopping.


▶Prize E: [Sony Music Shop Pre-order Exclusive: Autograph Session for All Customers]

*For the safety of the members and winners, please remove all jewelry when shaking hands.

*Any actions other than shaking hands, such as continuing to hold hands or moving your arms forcefully, are prohibited.

*If you have written a message or anything else in pen on the hand you will be using to shake hands, you will not be able to participate.

*During the event, you will be asked to walk throughout the space, so please proceed without stopping.

* Taking photographs, videos, or audio recordings with cameras or mobile phones inside the venue is strictly prohibited. If anyone is found taking photographs or recordings, the equipment will be confiscated and you will be asked to leave the venue immediately, so please be aware of this in advance.



▷ General precautions for the event

*The electronic tickets are expected to be displayed sometime in August.

*For those attending on August 23rd (Sun) and 25th (Tue): You can use the restrooms inside the venue, but they are expected to be very crowded, so please use the restroom before arriving. Also, please note that we cannot offer make-up sessions if you are late due to using the restroom or other reasons.

*For those attending on August 24th (Monday): The restrooms at the venue will not be available for use, so please use the restroom before arriving.

*Re-entry is not possible after registration. note that.

*Please follow the instructions of the event staff for all matters related to the event's management.

*Only the winner will be able to participate in the event.

*You will not be able to choose the time you wish to participate. This will also apply if the event is held after the date and time has been changed.

*Each event has a designated time. Please note that if you are unable to meet the deadline due to personal circumstances, you will not be able to participate in the event.

*Please note that the start and end times of the event may be subject to change due to operational reasons.

*It is prohibited to bring dangerous goods or alcoholic beverages into the event, or to participate in the event after drinking or under the influence of alcohol.

*Please refrain from making excessive requests to members. Please note that we may decline your request depending on the content.

*If inappropriate language is observed during the event (defamation of members, forcing certain poses, expressions or statements, behavior that violates public order and morals, etc.), staff may refuse participation in the event at their discretion.

*We will not be involved in any troubles between customers. Please note.

*Except for the designated times, taking photographs, videos, or audio with cameras or mobile phones is strictly prohibited within the venue. If anyone is found taking photographs or recording, the equipment will be confiscated and you will be asked to leave the venue immediately, so please be aware of this in advance. The organizers and performers will not be held responsible for any accidents or thefts that occur as a result of not following the instructions of the staff. If you notice any such behavior, please be sure to notify a nearby staff member as it may develop into a dispute between customers. If the staff determines that you are engaging in dangerous or nuisance behavior, you may be asked to leave the venue. If you are asked to leave, we will not refund any products.

*You may bring in nameplates, fans, and handwritten paper that can be held in one hand, but items with inappropriate language, items that may interfere with the operation, electronic toys, food, etc. are prohibited. Please note that staff may decide not to allow you to use these items. Please keep in mind that you must take care of any items you bring in. We cannot be held responsible for lost or stolen items.

*Please note that during the event, staff may touch customers' bodies or luggage to guide them.

*We are unable to accept any gifts or fan letters for members. Thank you for your understanding.

*Large items such as suitcases are not permitted to be brought into the booth. Please make sure to leave your luggage in a coin locker or similar facility before coming. There will be no storage space for carry-on bags or luggage at the venue.

*When using public facilities, stations, etc. around the venue, please refrain from any behavior that may cause a nuisance to the facilities.

*The organizers, venue, and performers will not be held responsible for any accidents or thefts that occur inside or outside the event venue. Please keep your valuables in good care.

*If you forget or lose your event participation ticket (electronic ticket) on the day of the event, we will not be able to reissue it for any reason, so please be careful when handling it. (Copying is also not allowed)

*Please note that we cannot cover any expenses such as transportation costs to the venue, accommodation fees, etc. This also applies if the event is canceled or the date and time is changed.

*If elementary school students are participating, they may be accompanied by a guardian inside the venue until the event starts. However, once the event begins, they will not be allowed inside the venue, so please wait outside.

*If you are coming in a wheelchair, please speak to the venue staff on the day.

*Although acrylic panels or vinyl sheets will not be installed between members and customers at this event, please maintain the distance set by the organizers and refrain from speaking loudly. (If a customer exceeds the set distance, staff may call out to them or touch them to guide them away.) We ask that customers also do the same. (We ask that customers wear masks at their own discretion. Depending on the infection situation at the time of the event, wearing non-woven masks may be required.)

*Depending on the infection situation at the time of the event, members may be asked to wear masks.

*Please note that the event may be unavoidably canceled or postponed due to the COVID-19 pandemic, natural disasters, artist circumstances, or other reasons. Additionally, some aspects of the event may be changed, such as member absences. In such cases, we will not be able to offer refunds for merchandise or cover transportation, accommodation, or other related expenses.

*Please note that we cannot provide any further details regarding the reasons for the cancellation or change of the event date and time.

*Please note that we cannot provide refunds even if you are unable to participate in the event due to other personal reasons.

*There will be no interpretation or other support available at this event.

*In order to ensure the safe running of this event, if the organizers determine that you are not suitable to participate in the event, you may be refused participation. We ask for your understanding.

*Videos and photos of the venue, including the audience seats, may be made public.



▷ General notes regarding applications

*Please select your preferred date when applying.

*Winning is not on a first-come, first-served basis.

*You can only apply once per serial number listed on your Sony Music Shop My Page.

*There is no limit to the number of times you can apply. You can apply only for the number of serial numbers.

*You must apply for this special event using your own smartphone, tablet, or PC.

*Preschool children are not allowed to participate.

*Minors must obtain parental consent before applying and participating. If a minor applies and participates, it will be assumed that parental consent has been obtained. Minors cannot be accompanied by family members or staff members, except for preschool children.

*Applying with multiple accounts is prohibited.

* Any fraudulent activity, such as reselling or transferring the application serial number or winning rights to another person (including relatives), or falsifying identification documents, is strictly prohibited under any circumstances. If such activity is discovered, you will be denied participation in this event even if you have the right to participate in another section. In addition, no refunds will be given for any products. You will also be denied participation in future ZEROBASEONE related events and benefit applications. Thank you for your understanding.

*Please be sure to apply using the name of the person who will be participating. No changes or cancellations can be made after the application is completed or the winner is announced. (The name at the time of order cannot be changed, including conversion of Kanji/English, etc., and input errors.)

*Customers will be responsible for all costs such as communication fees and electricity charges incurred as a result of participating in this event.

*Please note that we cannot respond to inquiries regarding not being able to apply after the application period has ended.

*Regardless of the reason, the serial number will not be reissued.

*If any prohibited actions are discovered, you will be denied participation in future ZEROBASEONE related events and benefit applications. In addition, events and benefit applications may be suspended or canceled. Thank you for your understanding and cooperation.

※For foreigners, please enter your name in 'English' when you sign up. (Enter the same name that appears on your passport or other identification.



○Regarding identity verification○

On the day of the event, we will verify your identity. When you applied for "WithLIVE Meet&Greet", you will be asked to provide the information you registered as a member via the designated address for this event.Designated ID with photoPlease be sure to prepare the documents (listed below). If you are unable to verify your identity, you will not be able to participate under any circumstances. Only winners can participate in the event.


<Identification documents to be prepared on the day of the event>

When participating in the event, please be sure to bring one of the following items (1) to (7) - the original of the winner's designated photo ID issued by a public institution (photos, copies, and expired documents are not accepted). Please note that other forms of identification, such as "ID without a photo," are invalid for any reason.


[1] Passport

【2】Driver's license (※Type 1 driver's license and Type 2 driver's license only)

[3] Basic Resident Registration Card

[4] Special permanent resident certificate or residence card

[5] Physical disability certificate, mental disability insurance and welfare certificate, rehabilitation certificate

【6】My Number Card (※Notification Card is not accepted)

【7】 Student ID card or student handbook with photo (only valid for those currently enrolled)


■【7】About student ID cards and student handbooks with photos

・Students (up to high school students) who are not issued a student ID, student handbook, student certificate, or ID card with a photo by their school are allowed to apply if they have two documents: a student ID, student handbook, or resident card without a photo and a resident card (for all members of the household). Other combinations are not allowed. However, the resident card must list "all members of the household," not "part of the household."

・If you have not been issued a student ID or student handbook, a student photo ID or school-issued identification card will be acceptable.

- Student handbooks that do not have a space for writing the student's name or where the student's name is not written in the space will not be accepted.

・No photo will be accepted.

・Digital student ID cards are not accepted.

・Documents that do not have a photo of your face but have had your own photo pasted on them, or that appear to have had a photo pasted on them, are not acceptable.

・Certificate of student status is not acceptable.

・Documents issued by preparatory schools or vocational schools are not accepted.



▷ Important points regarding identity verification

*When verifying your identity, we will check your photo ID as specified by the event. We will not be able to verify your identity if your face is not visible or difficult to distinguish. Additionally, if you are wearing a mask or sunglasses, we will ask you to remove them before verifying your identity. We ask for your understanding.

*If the address you registered when applying for "WithLIVE Meet&Greet" differs from the address on your identification document, you may be denied participation in the event.

*Please note that if we are unable to verify your identity due to forgetting, losing, or an incomplete "designated photo ID," you will be refused participation.

*Even if you have a designated photo ID, we may ask you to verbally confirm your identity in detail. Please note that if you are unable to answer the questions, you may be refused entry.

*Please note that the organizers may refuse entry at their discretion if there is suspicion of forgery or transfer of the "designated photo ID."

*If any fraudulent conduct such as forging/transferring a "designated photo ID" or replacing the photo is discovered, you will be denied entry to this event even if you have the right to participate in another section. You will also be denied entry to future ZEROBASEONE related events and applications for special offers. Thank you for your understanding.

*You will not be able to participate if you bring a special skills license, temporary driver's license, employee ID, health insurance card, or other form of photo ID other than the above-mentioned "designated photo ID." Please be sure to bring one of the "designated photo IDs" specified above (1) to (7).

*Students who are not issued a student ID, student handbook, student certificate, or identification card by their school, regardless of whether it has a photo or not, must prepare one of the designated identification cards with a photo from among [1] to [6] above.

*Please make sure to protect your My Number card and personal number from view before presenting it.

*For your disability certificate, please present the page listing your name, address, and photo.

*Please contact the relevant public institution for information on the period and cost required to issue the "designated photo ID" specified by this event.

*Please prepare the designated photo ID specified by this event by the day of the event. We will not be able to accommodate you if it is not issued in time.

* Passports and My Number cards can be issued to minors. (Minors must have parental consent.) Identity verification may also be required at upcoming events, so please take this opportunity to prepare in advance.



○ Regarding the handling of personal information ○

*Sony Music Labels Inc. will use the personal information provided by customers only for the lottery and participation reception of this project and will not use it for any other purpose.

*Sony Music Labels Inc. will take necessary measures to store the personal information you provide to protect it from leakage, loss, unauthorized access, etc.

*Sony Music Labels Inc. may entrust personal information provided to other companies in order to process the above-mentioned purposes. In such cases, we request that the entrusted companies also implement personal information management that is at least as strict as Sony Music Labels Inc.

*Once the above-mentioned purposes of use have been achieved, Sony Music Labels Inc. will promptly dispose of the personal information in a format that cannot be reproduced.

*Please read the 15 Saiman's Okyakusama together with the person who is holding the bath.



Regarding electronic tickets:

If you win, you will be required to present your electronic ticket.

Electronic tickets can be purchased from the "Electronic ticket list" (https://mg.withlive-app.com/offline_events) in the menu of the "WithLIVE Meet&Greet" top page (https://mg.withlive-app.com). You can check it.

*Please be sure to log in using the same account you used to win the prize.

*Please open electronic tickets using a Chrome or Safari browser.

Click here to learn how to use your e-ticket:

https://withlive.zendesk.com/hc/ja/articles/7959094792729 

*This event uses the WithLIVE application "WithLIVE Meet&Greet." Therefore, the information you provide (including personal information) will be mutually used between WithLIVE Inc. and Sony Music Labels Inc. Please note.

*We will take necessary measures to store the personal information you provide to protect it from leakage, loss, unauthorized access, etc.



Contact Us

■ Inquiries regarding application methods and electronic tickets (email only)

WithLIVE Meet&Greet Support Center

support-mg@withlive.jp

*Depending on the content of the inquiry, it may take several days to reply.

*Only Japanese is available.

*Business hours: 11:00-18:00 (excluding Saturdays, Sundays, and holidays)


■Contact information regarding the event (email only)

ZEROBASEONE Inquiry Desk

zb1_contact@sonymusic.co.jp

*Depending on the content of the inquiry, it may take several days to reply.

*Only Japanese is available.

*Business hours: 11:00-18:00 (excluding Saturdays, Sundays, and holidays)


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