『2026 ZEROBASEONE WORLD TOUR [HERE&NOW] ENCORE IN KANAGAWA』会場でのグッズ販売詳細を公開！
Please check the following when using venue sales.
*Only those who have tickets for the performance on the day can purchase tickets at the venue.
*All prices include tax.
*Product images are for illustration purposes only. It may differ from the actual product.
《Venue Sales Location/Time》
[Kanagawa] K Arena Yokohama Special Merchandise Area
2026年2月18日（水）10:00〜18:00予定
2026年2月19日（木）10:00〜16:30予定
《CAPSULE TOY》
1PLAY：800円（税込）
*Special coins are required to play.
*Please purchase the special coin at the CAPSULE TOY register.
*Sales will end as soon as stock runs out.
{For those who are eligible to purchase merchandise and CAPUSULE TOYs}
When purchasing, we will check your performance ticket, so please be sure to present your ticket.
*Please refrain from making direct inquiries (phone calls, etc.) to the venue.
《Purchase benefits》
◎会場にてオフィシャルグッズを7,000円（税込）お買い上げごとに先着で『2026 ZEROBASEONE WORLD TOUR [HERE&NOW] ENCORE IN KANAGAWA』特典フォトカード（ランダム/ソロ9種）を1枚プレゼント！
*Sales will end as soon as the planned number of tickets is reached.
※特典は会場受取の絵柄と同じです。
*It will be handed out at random. You cannot choose the type or pattern.
*Please present your purchase receipt to the staff at the "Purchase Bonus Redemption Counter" to receive your bonus.
*Please note that benefits cannot be exchanged at the cash register where you purchase the product.
*Please be sure to visit the "Purchase Bonus Redemption Counter" in person.
※ZEROBASEONE OFFICIAL LIGHT STICK・CAPSULE TOYは対象外となります。
《Venue sales payment method》
1) Cash (Japanese yen only)
2) Credit card
3)QR code payment
4)Electronic money
*Please check the image below for details.
*Payment can only be made in one lump sum.
*When using credit card, QR code payment, or electronic money, payment may take some time depending on communication conditions. In addition, it may not be possible to use the service due to circumstances such as the communication environment.
*Please note that this cannot be used in conjunction with cash payment.
*On the day of the event, due to unavoidable circumstances, we may suspend the use of credit cards, QR code payments, and electronic money.
《About returns and exchanges》
◎We cannot exchange or return products due to customer convenience.
◎Due to the materials and production process, there may be some scratches or scuffs on the surface of the product. Please note that there are no problems with use.
◎We will do our best to avoid handing over the wrong item or giving you insufficient change, but please be sure to check the item immediately after purchase. We cannot respond to requests after the time has passed.
◎Exchanges for defective products will only be available at the venue on the day of the event, so please check your purchase promptly. Please note that if the product is out of stock, we may offer a refund.
《Notes regarding product purchases, returns, and exchanges》
◎Sales numbers are limited. Please note that some items may sell out.
◎We are unable to provide product samples at the sales counter.
◎ As we have many sales outlets, there may be a time lag in informing you when a product is sold out. If a product is sold out after you place an order, you may not be able to purchase it.
◎If a product is sold out, we will notify you via product POP, but please note that there may be a time difference in the notification.
<<Notes at merchandise sales locations>>
◎Staying up all night at the venue or surrounding area, gathering from late at night, and any other loud noises are strictly prohibited as they will cause inconvenience to the neighborhood.
◎If you form a line before the start of the queue, that line will be invalid. Staff will guide you in forming the line.
◎Cutting into the line or running when the line starts is extremely dangerous and is strictly prohibited.
◎The entrance line start time and the entrance queue/waiting area may change depending on the weather and other conditions on the day. Please note that the entrance method may also change without notice depending on the operational situation. In the event of any changes, please follow the instructions of the on-site staff.
◎Only customers who intend to purchase merchandise will be allowed to line up in the official merchandise purchase queue. We ask that accompanying persons wait outside the merchandise sales area. Please refrain from meeting in the entrance queue.
◎The following actions are prohibited as they cause inconvenience to other customers.
*Product trading activities at the booth venue or near the facility
*Sit-in around the facility
* Occupying benches etc. for long periods of time
If any of these actions are observed, staff will contact you.
◎Please follow the instructions of staff inside and outside the venue and in the waiting line. If you do not follow the instructions, if you violate the rules, or if you cause a nuisance to others, we may be forced to suspend or cancel the sale. In such cases, the organizers, venue, and performers will not be held responsible.
◎Due to unavoidable circumstances such as weather or operational reasons on the day, sales may end without notice or sales times may change. Please note that the contents may also be changed or sales may be canceled.
◎The organizers, venue, and performers will not be held responsible for any accidents or thefts that occur inside or outside the venue.
◎We will not accept any inquiries regarding the venue facilities.
《Order sheet》
*Please cooperate with the following when purchasing.
①Please write the quantity of the desired product on the order sheet.
②Please submit the order sheet at the sales counter.
③Please be sure to check that the product you ordered and the product handed to you by the sales staff are correct. Under no circumstances will we be responsible for any shortages, unreceived items, or lost items after you leave the sales counter.
"Notes"
【ZEROBASEONE OFFICIAL LIGHT STICK】
If you purchase ZEROBASEONE OFFICIAL LIGHT STICK in the merchandise area, please be sure to check that it lights up at the "lighting confirmation booth."
Please note that we may not be able to respond to any defects that occur after the product leaves the lighting confirmation booth.