[Annual course] Regarding continuation
Please tell me how to continue the procedure.
You will be able to continue your membership from 3 months before the membership expiry date (including the expiration date) on [MY PAGE] after logging in.
Example: If the expiry date is the end of July, you can continue the procedure from May to the end of August.
We will notify you via email when it is possible to continue, so please complete the necessary procedures.
*The email is just a notification, so just because you don't receive the email doesn't mean you can't continue the process.
Please rest assured that if you log in during your renewal period, you can complete the procedure from [MY PAGE].
*Please be sure to access the site using a web browser (Safari/Chrome).
Other questions regarding "[Annual course] Continuation"
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Q.
Even though I had no recollection of completing the procedure, it was automatically continued.
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Q.
My membership has expired. Can I continue the process now?
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Q.
Please let me know how I can check if my credit card is automatically renewed.
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Q.
Please tell me how to stop automatic renewal of my credit card.
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Q.
How can I change automatic continuation from "no" to "on"?
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Q.
I have it renewed automatically, when will the expiration date be updated?
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Q.
One month before my membership expired, I received an email from my credit card company informing me that my membership fee would be withdrawn.
If the above example does not resolve your issue, please contact us using the form below.