Regarding payment of membership fees
We are considering new rate plans for three carriers. Are any procedures necessary?
If you are currently using any carrier payment method, please be sure to read this.
●For those using docomo
-Customers who currently use "d Payment" to register on this site will still be able to continue using the site even if they change to "ahamo".
・You cannot use your carrier email address (@docomo.ne.jp) with Docomo's new rate plan "ahamo/irumo".
- If you register on this site with your carrier email address, you will no longer receive email newsletters and other notifications from the site, so please change your email address from MY PAGE.
<About irumo>
Customers who are considering changing to NTT DoCoMo's new rate plan "irumo" scheduled to start offering from July 1, 2023, please check the following.
・You can continue to use ``d Payment'' with Docomo's new rate plan ``irumo.''
・Even if customers who are currently using "d payment" to register on this site change to "irumo", their payment registration will continue and they can continue to use the site, but "sp mode" will continue to be used. "Payment" is not available.
*For details, please contact docomo.
・If you apply for "Docomo Mail Option" at the same time as changing your contract to Docomo's new rate plan "irumo", you can continue to use your carrier email address (@docomo.ne.jp).
・If you apply for "Docomo Mail Option" at any time after signing up for "irumo", or if you do not apply for "Docomo Mail Option", your carrier email address (@docomo.ne.jp) will not be available. or may not be transferred.
*The service content of "irumo" may change in the future.
*We will inform you separately when there is a change.
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●For those using au
``au Easy Payment'' is not currently available with the au new rate plan ``POVO2.0''.Therefore, if you are currently using ``au Easy Payment'' and change to ``povo2.0,'' your membership will be automatically canceled.
*Customers who signed up for "povo" ("povo1.0") before the release of "povo2.0" can continue to use it without any further procedures.
However, the service content of "povo" may change in the future.
We will notify you separately if there are any changes.
Please note that carrier email addresses (@au.com/@ezweb.ne.jp) cannot be used with au's new rate plan "povo".
If you register on this site with your carrier email address, you will no longer receive email newsletters and other notifications from the site, so please change your email address from MY PAGE.
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●For those using SoftBank
After March 3, 2022, if you have transferred your mobile phone number between the SoftBank, Y!mobile, and LINEMO brands, you can continue to use it.
Please note that carrier email addresses (@i.softbank.jp/@softbank.ne.jp/@vodafone.ne.jp) cannot be used with LINEMO.
If you register on this site using your carrier email address, you will no longer receive email newsletters and other notifications from the site, so please change your email address from MY PAGE.
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Other questions regarding "Membership fee payment"
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Q.
[Monthly Course] When will my credit card payment be charged?
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Q.
[Monthly course] What payment methods are supported?
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Q.
[Annual Course] What payment methods are supported?
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Q.
Please tell me which credit cards are available.
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Can I use debit cards, prepaid cards, and bundle cards?
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Q.
The message "The maximum number of errors has been reached" is displayed and you cannot register as a member.
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Q.
I would like to register by credit card payment, but an error message is displayed.
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Q.
[Annual Course] Please tell me how to pay at a convenience store.
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Q.
[Monthly course] I would like to register using carrier payment, but I cannot select it.
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[Annual Course] Can I check/change my registered credit card information?
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Q.
[Monthly course] Can I check/change my registered credit card information?
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[Annual Course] Can I change the payment method?
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[Monthly course] Can I change the payment method?
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[Monthly course] Do I need to make a monthly payment procedure?
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[Monthly course] If I join in the middle of the month, will the payment be prorated?
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Q.
[Monthly course] Is it possible to get a refund if I make duplicate payments?
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Q.
[Monthly course] How can I check my current registration status?
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Q.
[Monthly course] Duplicate payments occur every month.
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Q.
Are there any differences in the services provided depending on the payment method?
If the above example does not resolve your issue, please contact us using the form below.