[Important] ZEROBASEONE Official Fanclub 'ZEROSE JAPAN '
Information regarding the resumption of services and future membership applications.
Thank you for your continued warm support of ZEROBASEONE. The "ZEROBASEONE Official Fanclub 'ZEROSE JAPAN'" will be resuming its services for the new season. We would like to inform you about the service resumption date and how to continue your membership for each plan. We hope you will review this information when proceeding with your renewal.
ZEROSE JAPAN Service Resumption Schedule
Friday, May 1, 2026 12:00 (JST)
*Website browsing, new membership registration, and renewal procedures will resume.
*You can cancel your monthly subscription until the service resumes.
*The start time may change without prior notice.
Regarding usage and payment after the free extension period (until 23:59 on Sunday, March 15, 2026), please see the following information depending on your registered plan.
■ Monthly course
We are now reopening registration for new members.
Please be sure to check the following details if you are a member who is eligible for the free extension period (until 23:59 on Sunday, March 15, 2026).
*Note: This applies to those who paid their January membership fee using "d払い," "auかんたん決済," or "ソフト銀行まとめて支払い."
Due to system limitations, there is a possibility that a payment of 550 yen (tax included) may be processed during the suspension period, and that this payment will be canceled (refunded) at a later date.
The timing of payment and cancellation (automatic refund) varies depending on the payment company, so please check your statement or other details.
No membership fees will be charged until service resumes, but please note that payments and cancellations may appear on your statement.
ㄴ Those who are eligible for the free extension period (until March 15, 2026 (Sun) 23:59) and wish to continue using the service.
Your payment will be automatically processed using your registered payment method when the service resumes. You will not need to register again or re-register your payment method after the service resumes.
<For those who wish to change from a monthly plan to an annual plan>
- Members who are eligible for the free extension period (until March 15, 2026 (Sun) 23:59)
Members who canceled their membership in March will not have their membership information retained and will need to re-register with new information. Please register again after the service resumes.
If you cancel your monthly subscription between April 1st and April 30th, 2026, and then subscribe to an annual subscription by 23:59 on May 31st, 2026 (Sunday), you can change your subscription while retaining your membership information.
If you wish to make changes after May, please be aware that depending on the timing, you may be charged both monthly and annual membership fees at the same time.
ㄴ Those who are eligible for the free extension period (until March 15, 2026 (Sun) 23:59) and wish to cancel their membership.
Please complete the withdrawal procedure on the website
by 23:59 on Thursday, April 30, 2026.
*Note: If you have not completed the withdrawal procedure
Payments will automatically resume when the service restarts. This notice is to prevent unintended payments from occurring. If you do not wish to continue, please cancel your membership yourself by 23:59 on Thursday, April 30, 2026.
If you do not complete the cancellation procedure by the deadline, we will automatically process your payment assuming you have agreed to continue your membership. Please note that we will not be able to issue refunds under any circumstances.
Overseas members click here
Overseas members
*This offer does not apply to annual subscription subscribers. If you have already canceled your monthly subscription, you will be redirected to the information screen even if you log in.
■ Annual course
We are now reopening registration for new members.
Please be sure to check the following details if you are a member who is eligible for the free extension period (until 23:59 on Sunday, March 15, 2026).
① Those who are eligible for the free extension period (until March 15, 2026 (Sun) 23:59) and wish to continue using the service.
After the service resumes, you will need to complete the payment process yourself.
By completing your annual subscription payment
by 23:59 on May 31, 2026, you will be able to continue using your current Plus member ID, enrollment date, membership number, and other membership information. *If you are unable to select your previously set favorite member after the service resumes, please re-set it upon your first login. Please note that if you make a payment on or after June 1, 2026, your membership information, including enrollment date and membership number, will not be carried over, and you will be treated as a new member.
② Those who are eligible for the free extension period (until March 15, 2026 (Sunday) 23:59) and wish to cancel their membership.
Members who do not wish to continue their annual subscription do not need to take any action. Membership fees will not be automatically charged unless you make a payment yourself after the service resumes.
We sincerely thank you for your patience while we resumed service.
We look forward to celebrating the new beginning of ZEROBASEONE together with everyone at ZEROSE.
We hope you will continue to support ZEROBASEONE Official Fanclub "ZEROSE JAPAN".
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